Intermittent errors running reports: CCL-BIT-0005
<DIV><H2>Problem(Abstract)</H2>
<P>Intermittent errors when running reports, especially when the server is under a high load and huge number of reports are running. </P>
<H2>Symptom</H2>
<DIV class=ibm-domino-rtf>
<P>CCL-BIT-0005 A socket reported a communication error. CAM_Send=0xfffffff4 <errorDetail><errorCode>-12</errorCode><errorMessage>CAM -CRP-0026 An error was returned from the underlying socket implementation.</errorMessage><errorStack><errorCode>32</er rorCode><errorMessage>Could not send to the socket, errno: 0x20(32)</errorMessage></errorStack></errorDetail><BR>RSV-BBP-0029 Failed to cancel the request: {0}.<BR>CCL-BIT-0005 A socket reported a communication error.</P></DIV>
<H2>Cause</H2>
<DIV class=ibm-domino-rtf>
<P>A server cannot handle the number of requests.</P></DIV>
<H2>Resolving the problem</H2>
<DIV class=ibm-domino-rtf sizset="10" sizcache="1">
<P>Reduce the number of report processes.</P>Steps:
<OL>
<LI>In Cognos Connection, choose Tools->Server Administration.
<LI>Under Actions, click 'Set properties' for the dispatcher.
<LI>Choose Settings tab.
<LI>Change Category to 'Tuning'.
<LI>Reduce the number of maximum processes for the report service, either batch or interactive. </LI></OL>
<OL sizset="10" sizcache="1">If the problem persists then some registry settings can be modified:
<P sizset="10" sizcache="1"><BR>- Set windows registry key <BR>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters to<BR>MaxUserPort=65534 (decimal values)<BR><A href="http://technet.microsoft.com/en-us/library/cc758002%28WS.10%29.aspx"><FONT color=#0000ff>http://technet.microsoft.com/en-us/library/cc758002%28WS.10%29.aspx</FONT></A><BR><BR>- Set windows registry key <BR>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters to<BR>TcpTimedWaitDelay=30 (decimal values) <BR><A href="http://technet.microsoft.com/en-us/library/cc938217.aspx"><FONT color=#0000ff>http://technet.microsoft.com/en-us/library/cc938217.aspx</FONT></A></ol><BR></P></OL></DIV></DIV>
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