质量是根、售后是基
<DIV><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">在现代市场经济环境条件下、</SPAN><SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Verdana; mso-ansi-language: EN">随着<SPAN lang=EN><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>光纤行业</SPAN></SPAN></A></SPAN>的不断发展、作为一个销售人员来说、</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">没有良好售后服务就没有<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>市场</SPAN></SPAN></A></SPAN>立足、这已经是不争的事实、关键是企业应给服务人员一个很好的发展和不断学习的平台、这样才能有效的提高服务质量、充实<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>售后服务</SPAN></SPAN></A></SPAN>内容、完善售后服务程序、规范售后服务管理、以优良的服务取得市场竞争优势、真正使客户在消费过程中“放心购买、安心使用”、每家企业只有严格进行服务质量监控、以优良的服务取得市场竞争优势、才能有更好的发展。<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">正如、我们耐斯龙光缆的销售服务、有着完整的售前、售中和售后服务体系、尽最大能力为客户提供最完美的销售服务。<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">之前、有个客户买了我们的<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank">8<SPAN lang=EN-US><SPAN lang=EN-US>路光端机和光端机电源</SPAN></SPAN></A></SPAN>、使用一个星期左右的时候因为一场雷雨、在打雷时把<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>电源</SPAN></SPAN></A></SPAN>给烧了、<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>电源</SPAN></SPAN></A></SPAN>无法正常使用、结果客户打电话给我说明了原因、问我能不能维修？我告诉客户可以送来检查后、再确定能不能维修、<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>电源</SPAN></SPAN></A></SPAN>拿过来后我们的维修人员用<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>专业仪器</SPAN></SPAN></A></SPAN>经过全面系统的检查后、得出<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>电源</SPAN></SPAN></A></SPAN>烧损太厉害已经没有维修的价值了、得知后、我向领导请示这件事情、领导最后决定虽然这个<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>电源</SPAN></SPAN></A></SPAN>烧坏是客户自身原因造成的、但因购买的时间不久的特殊原因可以免费给客户更换新的<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>电源</SPAN></SPAN></A></SPAN>、更换时客户很吃惊、他说、只是抱着维修的态度来的、根本没有想到会更换新的<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>电源</SPAN></SPAN></A></SPAN>、况且这个<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>电源</SPAN></SPAN></A></SPAN>损坏和我们一点关系都没有、之前就听说过我们的服务做的好、现在真正的见识了果真是不假、和服务那么周到的企业合作真的很放心、真心的愿意和这样的企业一直打交道。<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial"><SPAN style="mso-spacerun: yes"> </SPAN></SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">看到客户那么真诚的讲述着、我也很高兴、其实我所做的是我份内的事、也是公司一向的经营理念和企业方针、在<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>耐斯龙光缆</SPAN></SPAN></A></SPAN>的每一位同事也都是同样用优质的服务来对待每个销售阶段的客户、我们不但有持之以恒的热情、丰富的专业知识、还有完整的客户销售跟踪服务体系：<SPAN lang=EN-US><BR><SPAN style="mso-spacerun: yes"> </SPAN>1</SPAN>、 整理客户资料、建立客户档案<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial"><SPAN style="mso-spacerun: yes"> </SPAN>2</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">、 根据客户档案资料，研究客户的需求<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial"><SPAN style="mso-spacerun: yes"> </SPAN>3</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">、与客户进行电话、信函联系，开展跟踪服务<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt"><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">4</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">、了解客户使用情况和对本公司服务有何意见<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt"><SPAN lang=EN-US style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">5</SPAN><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">、询问客户近期有无新的服务需求需我公司效劳<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt"><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">相信我们每天这样的想客户之所想、急客户之所急、客户也会更加的相信我们、也会愿意更深的与我们打交道、同样会向之前老客户一样与我们<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>耐斯龙光缆</SPAN></SPAN></A></SPAN>交朋友<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 24pt; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 仿宋_GB2312; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial">随着社会的不断快速发展、<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>光缆行业</SPAN></SPAN></A></SPAN>也面临着机遇和挑战<SPAN lang=EN-US>,</SPAN>在这个大背景下，售后服务工作也需要有新的工作思路。假如说一个企业需要两只脚才能稳步前行，那么一只脚是高质量的产品，另一只脚则是完善的售后服务，公司产品可以创出名牌，其服务也可以进行尝试去<SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US><SPAN lang=EN-US>创造品牌</SPAN></SPAN></A></SPAN>。一个企业，也只有依托高质量的产品和完善的售后服务体系，才能在竞争中立于不败之地。<SPAN lang=EN-US></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN style="FONT-SIZE: 12pt; FONT-FAMILY: Verdana; mso-ansi-language: EN"> </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US><a href="http://www.necero.com/" target="_blank"><SPAN lang=EN-US style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"><SPAN lang=EN-US>深圳市耐斯龙光纤光缆有限公司</SPAN></SPAN></A></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">作为专业光缆制造商</SPAN><SPAN lang=EN-US><SPAN style="mso-spacerun: yes"><FONT face="Times New Roman"> </FONT></SPAN></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">一直致力于为用户提供优质多样的光缆，市场部周磊愿与业内朋友共同探讨光纤通讯话题。。</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">0755</FONT></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">—</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">88825177-8004<SPAN style="mso-spacerun: yes"> </SPAN></FONT></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">手机：</SPAN><SPAN lang=EN-US><FONT face="Times New Roman">13590491646<SPAN style="mso-spacerun: yes"> </SPAN></FONT></SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"> </SPAN></B><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: 宋体; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">欢迎访问我们的网站：<SPAN lang=EN-US> <a href="http://www.necero.com/" target="_blank">http://www.necero.com</A> </SPAN></SPAN></B></P></DIV>
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