【招聘】挪威名企招IT技术工程师（地点上海）

kayo1984

IT支持工程师

岗位要求：
80% of the time provide 1st line phone and email support in AP time zone for DNV users worldwide
•        Create cases for each user request
•        Restore normal service agreed at 1st line as quickly as possible. Typical cases handled in GSD are client site issue, account management, permission management, application installation issue and etc.
•        Liaise with specialized support groups to achieve solutions. Make sure all the cases get followed properly.
•        Promote a positive customer experience with IT support.
20% of the time complete user admin associated work for DNV global staff
•        Create user account for new DNV staff
•        Change the account setting for DNV staff’s transferring
•        Disable/remove the account for DNV staff’s termination
•        Adjust the setting for organization change
        Participation in task/projects per requests.


岗位要求：
        Have proficiency in English – spoken and written is a must
        Have relevant computer education with minimum bachelor degree is required
        Minimum 1-year IT end user support experience
        Be customer-oriented and have effective communication skills
        Good at time management
        Maintain a high team spirit and have a proactive attitude


工作地点 上海长宁区
薪资待遇 面议

有意向者发送简历至kayo27@163.com(注明简历来自CU)