大连500强高端职位机会

lucytian

1. Job Position:  Transition Manager (Manager & Senior Manager)
Banding: 7-9
Language: Chinese & English (preferably with Japanese language skills)
Location: Dalian

Job description:

A Transition Manager is a person who leads and is accountable for the success of an assigned project from contract signed to bringing the project live into operation. He/ she is responsible for an array of activities including initializing and planning projects, developing project cost structure, tracking and reporting project deliverables, managing risk, applying project management processes and tools as well as ensuring projects are completed on time, within budget and with high customer satisfaction.
              

Qualification:
        Managed and/or transitioned at least 2-3 medium to large contact centre OR HR services/operation OR Finance & Administration operation projects on time and on budget
        Bachelor degree/equivalent with minimum 5 years of working experience, at least 3-5 years experience in similar size for multi national companies as transition mgr.
        Fluent (read/write/speak) in Chinese & English (fluency in Japanese language is preferred)
        Strong thinking and problem solving skills, Customer-oriented and Displays strong ownership
        Strong interpersonal and presentation skills
        Project Management with Knowledge of current Project Management methodologies and has applied it in previous work
        Business savvy that understands department / function capabilities, priorities and policies, and applies this understanding to end-to-end transition activities

               

Position:  HR Operation (Manager & Senior Manager)
Banding: 7-9
Language: Chinese & Japanese (preferably with English language skills)
Location: Dalian

Job description:
        The HR Services Leader supervises, motivates and leads a team of HR Delivery Managers, providing functional, operational and administrative leadership to achieve performance targets.  
        Manages client expectations and issue management
        Promotes services to key stakeholders as described in SOW
        Provides directions and leaderships to HR delivery teams
        Ensures compliant to IBM business control guidelines
        Streamlines HR processes within all teams
        Drives and motivates teams to achieve performance targets
           
Qualifications:
        Bachelor degree/equivalent with minimum 5-10 years of working experience within multi national companies.  
        Managed large multi functions / multi geography HR operation groups (for senior managers)
        Well versed with full suite of HR related services, from employee & benefit administrations, payroll processing, work force management, travel & expense processing, expat management etc.
        Good/Some understanding of HR requirements for Japan, China or South Korea
        Strong leadership, organizational, negotiation, influencing, motivational and planning skills.   
        Able to read, write and communicate effectively in Japanese, Mandarin & English.      
        Ability to work independently and drive quality and efficiency in operations

     
     


3. Position: Finance & Administration Operation (Manager & Senior Manager)
Banding: 7-9
Language: Japanese and Chinese (preferably with English language skills)
Location: Dalian / Shanghai

Job description:
     
        The F&A Operation Manager supervises, motivates and leads a team of F&A Delivery Managers, providing functional, operational and administrative leadership to achieve performance targets.  
        Manages client expectations and issue management
        Promotes services to key stakeholders as described in SOW
        Provides directions and leaderships to F&A delivery teams
        Ensures compliant to IBM business control guidelines
        Streamlines F&A processes within all teams
        Drives and motivates teams to achieve performance targets
            

Qualification:
        Bachelor degree/equivalent with minimum 5-10 years of working experience within multi national companies.  
        Managed large multi functions and/or multi geography finance operation groups (for senior managers)
        Well versed with full suite of finance related services, from accounts payable, accounts receivables, fixed assets, general ledgers, reporting etc.
        Good understanding of finance & accounting requirements for Japan, China or South Korea
        Strong leadership, organizational, negotiation, influencing, motivational and planning skills.   
        Able to read, write and communicate effectively in Japanese, Mandarin & English.      
        Ability to work independently and drive quality and efficiency in operations



4. Position: CRM Operation (Team Leader, Manager & Senior Manager)
Banding: 7-9
Language: Chinese & English (preferably with Japanese language skills)
Location: Dalian
   
Job description:
     
        The CRM Operation Team Leader, Manager & Senior Manager supervises, motivates and leads a team of CRM professionals to achieve customer satisfaction & performance targets.  
        Manages client expectations and issue management
        Promotes services to key stakeholders as described in SOW
        Provides directions and leaderships to CRM delivery teams
        Ensures compliant to IBM business control guidelines
        Streamlines CRM processes within all teams
        Drives and motivates teams to achieve performance targets
            

Qualification:
        Bachelor degree/equivalent with minimum 5-10 years of working experience and at least 3-5 years experience in managing high call volume regional technical support contact center AND/OR regional customer services contact centre
        Experience in managing contact center services to countries such as China, Taiwan, Hong Kong, Japan, South Korea or other Asian countries would be a plus
        Good communication skill and personality  
        Good understanding of contact centre regional infrastructure
        Deep understanding of contact centre performance measurement / service levels and proven ability to drive performance compliant


msn:lucytian2008@hotmail.com
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