IBM ISSC Shenzhen:
Job Roles and Responsibilities:
Work with the US team:
- Provide and maintain the software delivery infrastructure, monitor the distribution to validate the successful completion of the process via log files.
- Provide the distribution processes and procedures to Customer-designated personnel (e.g., operators, systems engineers, problem support personnel) and communicate any Customer support requirements
- Provide IUB (Image Ultra Builder) re-imaging requests.
(rebuild customer workstations to fix problems at customer request). - Provide multiple related functions related to Anti-Mailware activities
- Provide multiple related functions related to inventory, asset management, and reporting
- Provide remote takeover capabilities and support of the infrastructure
Job Requirements (skills/experiences):
Required technical Skills:
·Software Distribution skills. Experience with TPMx or ITCM will be added advantage.
·IUB Image Ultra Builder imaging experience. ·Experience with Symantec Antivirus and IBM Ayudame. ·Hardware knowledge of IBM/Lenovo products. ·Problem determination and analytical skills. ·SQL queries and reporting knowledge.
Required non-technical skills:
·Good communication skills ·Fluent spoken English. ·Initiative and enthusiasm. Work under pressure
==> MUST BE VERY GOOD AT ENGLISH!
[ 本帖最后由 闻西 于 2008-8-6 10:34 编辑 ] |