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摘 要:
Over the past decade, enterprise IT managers faced all the prob-lems of implementing and managing the highly complex, distributed,
and heterogeneous systems and infrastructure that have been demanded by users and business managers. Many of these systems were put in place to provide tactical solutions to urgent
organizational problems, such as achieving better access to corporate data, creating fast responses to competitive threats, and making possible new initiatives, such as deploying a Web site, for corporate competitiveness.
通过改良基础设施管理将IT成本转化为商业价值.pdf
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