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技术方面，不要你Linux有多牛, 可以慢慢学， 但基本的linux单机的troubleshooting部分是必需的。
英语方面，基本的"说"是必需的, 不要你多流利多标准，"写" 更是必需的。
红帽正式员工，非外派。
特别欢迎毕业不久1－3年工作经验的工程师应聘。
简历发送地址: gcg-it ((at)) redhat.com
简历太多, 不能一一回复，见谅。
等得焦急的就pm你的邮箱地址给我。
http://jobs.zhaopin.com/P4/CC136 ... 538J90000420000.htm
The daily responsibilities include:
* Providing email, telephone, IRC-based, and in-person support for all employees
* Providing technical help with user hardware and software issues
* Communicating effectively with employees in well spoken and written English
* Participating in service desk ticket triage
* Exercising expert judgment within defined procedures and processes to determine appropriate action
* Performing configuration, upgrades, and relocation of user hardware, software and other devices
* Participating in employee training and education on policy, procedure, processes, information, how to
* Assisting the team in documenting all tasks, processes, procedures and information
* Working independently with minimal supervision
* Handling shift work and unusual hours if required
Job Requirements:
* Outstanding customer service and interaction skills
* Customer focused and enthusiastic in helping people to resolve technical problems
* Linux PC system/networking troubleshooting skills
* Demonstrated ability to solve problems quickly and skillfully
* Excellent English verbal and written communication skills
* Experience and skill with user hardware installation and configuration
* Experience in deploying and supporting communications hardware (cellphones, deskphones, video conference)
* Proven ability to adapt quickly to organizational changes
* Demonstrated ability to learn and develop technical skills
* Strong computer ethics
* BSc/BS degree in Computer Science
* A desire to be part of a company that is redefining the entire software industry
有问题请跟贴询问。谢谢。
[ 本帖最后由 emea 于 2009-4-9 17:22 编辑 ] |
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发表于 2009-03-25 12:42
