DS4300这种告警如何消除

jianfa777911

在recovery Guru
summnary
Diagnostic Data Has Been Collected
提示
Controller Diagnostic Data Collected
What Caused the Problem?
A controller was not able to process host I/O requests for an extended period of time (perhaps several minutes). This caused diagnostic data to be collected for both controllers and this problem to be reported. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.
Important Notes
•        Diagnostic data can be used by your technical support representative to diagnose potential problems.
•        To correct this problem, you must do one of the following:
o        Save the diagnostic data to a file.
o        Reset the diagnostic data status.
请各位大大帮帮忙看看如何消除这个告警

guopy007

不是写的很清楚吗

jianfa777911

那我要如何操作，我不知道在ds4300里面点击那些，有图片的指示操作吗

ochef

在管理软件里执行下面的二个命令就可以了

1.Save the diagnostic data to a file.

save storageSubsystem diagnosticData [(controller | esm)] file="filename"

2.Reset the diagnostic data status.

  reset storageSubsystem diagnosticData

jianfa777911

具体是在哪个菜单下面，需不需要停止应用停止I/O读写。是不是 execute script这个选项

jianfa777911

具体是在哪个菜单下面，需不需要停止应用停止I/O读写。是不是 execute script这个选项

meilixueshan

4楼说的是在CLI