EMC 易安信电脑系统（中国）有限公司招聘 Implementation Specialist

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EMC 易安信电脑系统（中国）有限公司
•        公司行业：IT
•        公司性质：外资
公司简介:
公司概况
信息是一家公司最重要的资产。EMC 提供了帮助您利用这一资产的工具。凭着我们的系统、软件、服务和解决方案，我们能够与您一道为您的公司打造一个综合性的信息基础架构。
我们帮助客户设计、构建和管理智能、灵活而且安全的信息基础架构。这些基础架构形成了多用途的基础，在此基础上，企业可以实施他们的信息生命周期战略，加强其关键信息资产的安全性，利用其内容实现竞争优势，自动化其数据中心操作，减少用电及冷却成本等等。
利用信息基础架构，您可以避免潜在的严重风险，降低信息管理所产生的巨大成本，同时又能充分利用信息的价值来实现业务优势。
招聘职位 :
Title: Position: Implementation  Specialist
•        工作性质：全职
•        工作地点：北京
•        学历要求：本科或以上学历
•        招聘人数：1
•        发布日期：2009-10-21
•        截至日期：2009-11-21


Position: Implementation Specialist
Location: Beijing
                                                                                 
Responsibility:
1.
Provides custom integration implementation support on EMC products involving software, at the customer site, including pre-site inspection, initial installation, implementation, customization, integration and outline orientation for the customer.
2.
Assists Customer Service in product implementation services. Works closely with EMC Sales, Customer Service, Project Managers and other TS personnel, Corporate Technical Support and the customer to ensure a smooth implementation and transition from start-up to integration/production mode. Demonstrates strong interpersonal skills with EMC sales, TS and external customers. Capable of working with minimum supervision in the performance of assigned tasks.
3.
Represents EMC in a professional manner to customers, EMC Partners and other EMC personnel at all times. May be required to support and instruct less experienced co-workers, through classroom training sessions or on-the-job mentoring. Trains customer personnel when authorized by TS Management. May occasionally be called upon to act as a back up to the Project Manager or to provide team technical leadership on specific implementations.
4.
Supports and reports to engagement Project Manager while assigned to active customer engagements. Advises Project Manager on Level of Effort required to perform assigned software implementations. Regularly communicates status of project and all applicable customer issues to the Project Manager.
5.
Performs according to established safety standards. Reports unsafe situations and recommends improvements.
6.
Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures. Keeps Program Managers and Project Managers informed of activities, alerting of any issues promptly. Provides updates to EMC case tracking system and or other technical applications for Software implementation and Problem Reporting/Resolution. Completes end-of-project reports.
7.
Tracks, maintains and reports any travel and expense activities which are re-billable to the customer based on the engagement's Statement of Work.

8.
Seeks advice or assistance from TS management and/or CS Technical Support as required during difficult customer situations. Works in conjunction with EMC CS colleagues to ensure effective resolution of technical issues encountered during implementations.
Installs EMC software products in a Mainframe and/or Open Systems hardware environment. Performs complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project

9.
Manager direction. Successfully manages relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May be required to coordinate the necessary resources within EMC to resolve issues or problems. May be required to support Program Managers, Project Managers and Solutions Architects in developing Scopes of Work and Project Plans. May also occasionally support other activities as necessary. Provides assistance to EMC technical teams in the development of custom solutions and implementation preparation. EMC Proven Professional Certification desired.

Qualifications

Proficiency in software, hardware and/or operating systems environments.
Software delivery experience is a must
Good English
Related experience in a multi-national IT company is preferred
Organizational skills.
Analytical ability.
Problem solving skills.
Ability to work in a team environment.
Interpersonal skills.




联系方式
电子邮件：  北京 job_china@emc.com
备注：申请职位请在邮件主题中注明申请职位名称及城市。