invertory robot出错 (自己解决了，附上解决方法)

caixicheng

一台master管理两台带库
一台scalar50，另外一台是i40
驱动器都已经安装上，license也都安装

做configure storage device的时候，在device configure，i40机械手无法自动识别，我手动选择了TLD，勾选进去，完成配置后

做invertory robot，i40的出现如下错误"robot number does not exists"

=======================从官网看到，附件也一并上传了====================
Problem

Veritas NetBackup (tm) Server / Enterprise Server 6.x and 7.x Device Mappings Package for Windows Servers 1.96

Solution

This package contains an update to the NetBackup mappings files. The external_robotics.txt and external_types.txt files are used by the NetBackup Enterprise Media Manager database to interact with tape drive, tape library, and virtual tape drive / library devices. They are also used by the Device Configuration Wizard to automatically configure new devices.

The presence of a device in the file external_types.txt does not indicate, expressed or implied, support of the device on the target NetBackup/Enterprise Media Manager platform. Refer to the NetBackup Hardware Compatibility List (HCL), found below in the Related Documents section, for a current list of supported devices.

These files are for NetBackup 6.0 / 6.5 / 7.0 / 7.1 only and will not work with earlier NetBackup releases.

*********************************

Windows Installation Instructions:

*********************************

These instructions assume that NetBackup is installed in the default location of C:\Program Files\VERITAS\.  If NetBackup is installed in a different location, substitute that path for C:\Program Files\VERITAS\ in the instructions below:

1. Download and extract the new mappings file package to a temporary folder.  This will create three files in the temporary location:
Readme.txt
external_types.txt
external_robotics.txt
2. Copy the external_types.txt file from the temporary location to C:\Program Files\VERITAS\NetBackup\var\global\ on the Master Server or  EMM Server.


(For NetBackup High Availability environments, copy the file to the shared disk.)

3. Copy the external_robotics.txt file from the temporary location to C:\Program Files\VERITAS\NetBackup\var\global\ on the master server, EMM Server, each media server that controls a robot, and each media server from which robot inventories will be run.

(For NetBackup High Availability environments, copy the file to the shared disk.)

4. Bring up a command window with Start -> Run -> Type "cmd". Enter the following commands in that command window.

5. Update the NetBackup Enterprise Media Manager database with the new device mappings version. This only needs to be done once and must be run from the Master Server or the EMM Server.  Use the command format below that corresponds to the installed version of NetBackup:

NetBackup 6.5/7.0/7.1:  C:\Program Files\VERITAS\Volmgr\bin\tpext -loadEMM

NetBackup 6.0:  C:\Program Files\VERITAS\Volmgr\bin\tpext

6. For Media Servers running 6.0_MP4 and earlier, manually update each Media Server with the new device mappings.  (On Media Servers running 7.1, 7.0, 6.5 or 6.0_MP5 and later, this command is not needed since ltid will update the device mappings when it starts.)  This command must be run on each 6.0_MP4 and earlier Media Server that has devices attached:

C:\Program Files\VERITAS\Volmgr\bin\tpext -get_dev_mappings

7. Restart Device Manager (ltid) on each Media Server.  

8. Verify that the version that is now stored in the Enterprise Media Manager database is the same as what is in the file stored on the Media Server:

C:\Program Files\VERITAS\Volmgr\bin\tpext -get_dev_mappings_ver

无牙

NBU的版本?
master的平台？

caixicheng

回复 2# 无牙


    6.5.3
    win2003

无牙

操作系统识别到机械手了吗？

caixicheng

回复 4# 无牙

caixicheng

设备管理器的“介质变换器”是unknow的
记得上次有人过来调，那时只有一台i40，也是这样操作，invertory是成功的。

无牙

应该能看到2个unkonw的“介质变换器” ，是不是冲突？

fangbo

这个问题不负责，删除所以相关设备配置 ，重新配置，就OK,我已经遇到过无数次了。帮好多人解决过。

就是两个带库互相抢设备号，优先发现问题，比如，你下次重新master，恐又完蛋。

有办法可以捆绑，这里不提.

caixicheng

回复 7# 无牙


    是有两个。
   这个是不是装好驱动可以解决?

caixicheng

回复 8# fangbo


    高手能不能给我解决方法？？