netapp N5500b nas存储请教

jtp129

我有一个N5500b 的存储,一个硬盘笼有黄色告警,收集日志发现如下错误:
monitor.shelf.fault: Fault reported on disk storage shelf attached to channel 0c. Please check fans, power, and temperature.

这个日志提示检查fans, power, and temperature , ,但是从状态灯看,都是正常的灯

从命令行收集环境日志 ,发现下面的错误

Environment for channel 0c
        Number of shelves monitored: 1  enabled: yes
        Environmental failure on shelves on this channel? yes

        Channel: 0c
        Shelf: 1
        SES device path: local access: 0c.15
        Module type: AT-FCX; monitoring is active
        Shelf status: unrecoverable condition
        SES Configuration, via loop id 15 in shelf 1:
         logical identifier=0x50050cc00218c3da
         vendor identification=XYRATEX
         product identification=DS14-Mk2-AT
         product revision level=3434
        Vendor-specific information:
         Product Serial Number: OPS65200218C3DA
         Optional Settings: 0x00
        Status reads attempted: 2289189; failed: 0
        Control writes attempted: 23; failed: 0
        Shelf bays with disk devices installed:
          13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
          with error: none
        Power Supply installed element list: 1, 2; with error: none
        Power Supply information by element:
          [1] Serial number: PMA441920121417
              Type: <N/A>
              Firmware version: <N/A>
          [2] Serial number: PMA656670201836
              Type: <N/A>
              Firmware version: <N/A>
        Cooling Element installed element list: 1, 2; with error: none
        Temperature Sensor installed element list: 1, 2, 3; with error: 1, 2
        Shelf temperatures by element:
          [1] Unavailable (ambient)
          [2] Unavailable
          [3] 43 C (109 F)  Normal temperature range
        Temperature thresholds by element:
          [1] High critical: 50 C (122 F); high warning 40 C (104 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
          [2] High critical: 63 C (145 F); high warning 53 C (127 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
          [3] High critical: 63 C (145 F); high warning 53 C (127 F)
              Low critical:  0C (32 F); low warning 10 C (50 F)
        ES Electronics installed element list: 1, 2; with error: 1
        ES Electronics reporting element: 1
        ES Electronics information by element:
          [1] Serial number: IMS652030006729
              CPLD version: <N/A>
          [2] Serial number: IMS652030006774
              CPLD version: <N/A>

        Shelf mapping (shelf-assigned addresses) for channel 0c:
          Shelf 1:  29  28  27  26  25  24  23  22  21  20  19  18  17  16

以上发现温度感应器有问题,各位高手,,请教这个温度感应告警对存储功能有影响吗?  如果没影响,有什么办法可以把硬盘笼告警灯去掉.
如果要维修,是不是更换硬盘笼的控制器(FC module)?  
谢谢!

中国军爷

从log来看应该是电源有问题，建议你尝试在停机或者业务闲暇的时候插拔电源，一定要一个一个插拔不要两个都要拔下来，存储支持热插拔的，还有可能是机房温度突然升高，你看看温度是否符合要求，如果符合要求的话再观察观察，有的时候机房温度升高也会导致存储报警的

jtp129

谢谢 楼上的,  从哪里看出是电源问题啊?

michael1983

建议最好找厂商确认一下