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考虑的加我呀
qq 564952090
msn emma4052@live.com
email emma4052@163.com
Background
Global Operations Technology (GOT) consolidated the SWIFT platforms to a global platform which is based in UK.
There are several upstream / downstream systems in Japan which have interface the global consolidated SWIFT platform to support Japan business. In addition, we support retail and wholesale business flows in Japan
We are looking for a Japan based Level 3(L3) support person who provides production /user support with understanding Japan business and corresponding flows working with Level 1(L1) and Level 2(L2) support team , development teams, and upstream and downstream support/development teams.
Brief description of duties and responsibilities
1. Provide level 3 support of SWIFT infrastructure for Japan based users which include
- Investigate issues with SWIFT platform and SWIFT messages and identify root cause
- Partner with level 1 and 2 support, SWIFT development team, and upstream and downstream development teams including vendors to aid problem and incident management.
- Perform preliminary impact analysis of SWIFT platform and SWIFT suits of tools for any changes upstream and downstream, SWIFT annual standard release
- Answer users queries
2. Understand technical architecture of SWIFT platform, Gorila, and seek for opportunities of improvement of processes
3. Represent local Japanese requirements into SWIFT CTB projects
Mandatory Business Knowledge & years of experience
- 5~ years experience in Financial industry
- Production Support experience
- SWIFT Infrastructure change & run the3 bank experience
- Japanese native and English business level ability
Preferred Business Knowledge & years of experience
- High level of understanding of Financial market
- High level of understanding SWIFT
SKILLS
Mandatory Technical Skills and years of experience
At least 3 – 5 years Java, Unix, and Oracle technical experience
COMPETENCY
Management/Leadership/Communication/Interpersonal
? Communication: Good communication skill working with global teams and vendors
? Interpersonal skills: patient, positive, and persistent when dealing with others. A team player.
Flexible and quick learner
? Leadership: Takes ownership where needed. Takes the initiative.
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