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[招聘] 【北京、成都】Symantec赛门铁克最新研发、测试招聘职位 [复制链接]

招聘 : 研发工程师
论坛徽章:
0
发表于 2012-10-28 19:01 |显示全部楼层
本帖最后由 maoj2008 于 2012-10-29 21:29 编辑

北京工作地点:五道口.清华科技园,
成都工作地点:天府软件园
职位总体要求说明:
1.        英语能熟练读写,说要求不是很高,能开口即可(毕竟是外企)。大部分面试还是中文的,英文能说点就行。
2.        软件开发的技术主要集中在C/C++或Java或Shell或perl等,具体的请看每个职位的要求。虽然职位要求条件很多,只要符合几条就可以了,并不是所有要求的都要匹配才行。
待遇:按级别不同,范围在10W-30W,具体需要和manager谈。另有股票+保险+带薪休假等。

内部推荐,所有均为正式员工待遇。
申请职位请以附件形式发中英文简历到:derek_mao@symantec.com(或QQ:156298635联系),邮件请标明申请的职位ID。

=======================北京职位====================

Title         SQA Engineer (NBU测试工程师,NBU备份Oracle方向)
1. 熟悉各种主流的OS平台(Windows, Linux, AIX, Solaris, HP-ux),至少需要掌握Linux,Windows
2. 熟悉Oracle的Backup和Restore,有OCP认证者优先
3. 熟悉NBU最好,不熟悉的话可以现学
4. 英语熟练读写,说要求不是太高,能开口即可
Auto req ID         5424BR
Full-time or Part-time         Full-time
Location         Beijing, CHN Tsignhua Science
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In the Information Management Group, you will have the opportunity to work directly on data protection and archiving products using the latest disk, tape, de-duplication, archiving, indexing and virtual technologies. This group is devoted to changing the way organizations ensure successful backup, recovery and archiving of information and systems. If you would like to play a part in the success of market leading product teams such as NetBackup, PureDisk, Backup Exec, Backup Exec System Recovery and Enterprise Vault, then this group is for you!
Job Function         Development Function
Responsibilities         The person for this position will perform writing and executing test plans and test cases including manual and automation tests on data protection software products, configuration of test environments with different computer hardware and operation systems, verification test results, documentation of tests results and reporting of status, troubleshooting issues.

Qualifications         • M.S, B.S in Computer Science or related field.
• 5 years of work experience.
• Expertise in multiple Operation System such as Linux/UNIX and Windows are preferred.
• Knowledge of backup restore application and storage is plus.
• Knowledge and work experience in one of following database application: Oracle, DB2, SQL, Exchange, Lotus Notes, SAP, and SharePoint databases is a best plus.
• Programming skill in script languages as Shell, Perl, Ruby are plus.
• Self-motivated, can-do attitude, good team work and communication skill are necessary qualities.
• English Language skills are required.


Title         SQA Engineer (NBU自动化测试工程师,熟悉shell,perl,需编写脚本测试。)
Auto req ID         6313BR
Full-time or Part-time         Full-time
Location         Beijing, CHN Tsignhua Science
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In the Information Management Group, you will have the opportunity to work directly on data protection and archiving products using the latest disk, tape, de-duplication, archiving, indexing and virtual technologies. This group is devoted to changing the way organizations ensure successful backup, recovery and archiving of information and systems. If you would like to play a part in the success of market leading product teams such as NetBackup, PureDisk, Backup Exec, Backup Exec System Recovery and Enterprise Vault, then this group is for you!
Job Function         Development Function
Responsibilities         The person for this position will perform writing and executing test plans and test cases including manual and automation tests on data protection software products, configuration of test environments with different computer hardware and operation systems, verification test results, documentation of tests results and reporting of status, troubleshooting issues.
Qualifications         • M.S, B.S in Computer Science or related field.
• 3 years of work experience.
• Expertise in multiple Operation System such as Linux/UNIX and Windows are preferred.
• Knowledge of backup restore application and storage is plus.
• Knowledge and work experience in one of following database application: Oracle, DB2, SQL, Exchange, Lotus Notes, SAP, and SharePoint databases is a best plus.
• Programming skill in script languages as Shell, Perl, Ruby are plus.
• Self-motivated, can-do attitude, good team work and communication skill are necessary qualities.
• English Language skills are required.

Title         Sr Software Engineer (NBU软件开发高级工程师)
Auto req ID         6009BR
Full-time or Part-time         Full-time
Location         Beijing, CHN Tsignhua Science
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In the Information Management Group, you will have the opportunity to work directly on data protection and archiving products using the latest disk, tape, de-duplication, archiving, indexing and virtual technologies. This group is devoted to changing the way organizations ensure successful backup, recovery and archiving of information and systems. If you would like to play a part in the success of market leading product teams such as NetBackup, PureDisk, Backup Exec, Backup Exec System Recovery and Enterprise Vault, then this group is for you!
Job Function         Development Function
Responsibilities         •        Research, troubleshoot and solve complex customer software field issues under tight schedule.
•        Identify and suggest solutions to problems of significant scope.
•        • Communicate and collaborate among cross-functional teams in a multinational environment.
•        Prioritize and manage multiple assignments under minimal supervision

Qualifications         •        5+ years of hands-on experience in C\C++ on Unix/Linux or Windows platform, both are preferred.
•        Experience with one or more programming skills in shell/Perl/PHP/Java
•        Solid understanding of multi-threading and synchronization, data structure, algorithm, networking, STL(Standard Template Library).
• Strong problem solving ability and willing to take challenges.
• Excellent written and oral communication skills in English.
• Good team player.
• Storage/Database/Backup software development experience is a plus.
• Software performance tuning experience is a plus.
• 7+ years of experience with Bachelor’s Degree, or 5+ years with Master’s Degree.

NBU Developer Sr 职位
(主要熟悉C/C++, Shell, perl等)。更新具体职位信息如下:

Title         Sr Software Engineer
Auto req ID         6307BR
Full-time or Part-time         Full-time
Location         Beijing, CHN Tsignhua Science
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In the Information Management Group, you will have the opportunity to work directly on data protection and archiving products using the latest disk, tape, de-duplication, archiving, indexing and virtual technologies. This group is devoted to changing the way organizations ensure successful backup, recovery and archiving of information and systems. If you would like to play a part in the success of market leading product teams such as NetBackup, PureDisk, Backup Exec, Backup Exec System Recovery and Enterprise Vault, then this group is for you!
Job Function         Development Function
Responsibilities         We need a Software Engineer to help us to build high-performance, highly scalable enterprise software suite on Unix platforms. S/he will contribute to the overall design and architecture of NBU platform and try to install them on a variety enviroment of customer. We also need this Enginner familiar with code analysis tool, like Coverity. We need an expert programmer who love to create complex software. Should be an experts in the field of UNIX software installation. Should be clever programmers that have the following characteristics:
A person who enjoys learning details of a programming language or system
A person who enjoys actually doing the programming rather than just theorizing about it
A person who picks up programming quickly
Qualifications         Strong system programming and design skills in host & network environnment. Strong debugging skills, ability to organize and write clean and maintainable code. Passionate to work in an exciting startup environment The candidate should have great capability for critical-thinking
Great communication and leadership skills.
Excellent oral/written English
Required Skills & Experience
Experience working an agile development environment;
Perl development in the Linux/Unix environment;
Programming experience with C++, multi-threaded programming, Perl/Shell scripting; Knowledge of database programming interfaces and database usage - MS SQL, Oracle, or other RDBMS ;
Knowledge of Backup technologies - NMDP;
Knowledge of Network technologies - proxy server, Load Balancers, TCP/IP, UDP
Bachelor’s degree or above in computer science or engineering required

招聘 : 研发工程师
论坛徽章:
0
发表于 2012-10-28 19:01 |显示全部楼层
=========================成都职位=====================
Title         Software Engineer (**产品)
Auto req ID         6162BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In the Norton™ Engineering team you will develop products that will fight cybercrime worldwide and protects our customers' data and identities by developing innovative new Norton products and services that quickly detect and eliminate both current and emerging threats.
Job Function         Development Function
Responsibilities         - Designs, develops, maintains and implements software modules in a given product.
- Works with minimal supervision on analysis tasks, and with little or no supervision on development tasks.
- Collaborates within and across groups in writing functional and design specifications, development schedules and user interface specifications.
- Generates engineering test plans from functional specification documents.
Qualifications         a. Strong Java or C/C++ Programming Experience (2-3 years)
b. Good Design Skills
c. Mobile and Android Development Experience a plus
d. Mobile UI Development is a plus
e. Linux Knowledge

Title         Software Engineer (Storage Foundation产品)
Auto req ID         6236BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In Storage & Availability Management Group, you will have the opportunity to ensure that the world’s mission critical IT infrastructure and largest data centers are successfully managed using storage and availability solutions from Symantec. This group drives innovation on storage and server management, data protection, and application performance management solutions across heterogeneous storage and server platforms. Key products in the Storage and Availability Management Group include Veritas Storage Foundation, Veritas Command Central Storage and Veritas Cluster Server product lines.
Job Function         Development Function
Responsibilities         •        Develop, maintain and enhance existing VERITAS Unix Volume Manager product.
•        Participate in problem solving, developing code fixes, and providing timely resolution to customer reported problems in various areas of the VERITAS Volume Manager product.
•        Interface closely with global technical support, core engineering development teams, and QA teams with the primary intent of making the product more supportable and deliver high quality solutions.

Qualifications         •        BS/MS in Computer Science, Computer Engineering, Electrical Engineering or related degree.
•        At least 2 years of experience in working in the Unix/Linux kernel and system software domain.
•        Very good understanding of operating system internals and device drivers is a must.
•        Proficiency in Unix/Linux shell and C Programming is a must.
•        Proficiency in application and kernel level debugging is desired.
•        Strong problem solving, troubleshooting and analytical skills are required.
•        Prior experience in STORAGE Domain(RAID, Fiber Channel, Volume Management) is preferable.
•        Knowledge of multiple Unix/Linux platforms - Solaris, AIX, Linux, HP-UX would be a plus.
•        Excellent oral and written communication skills are required.
•        Candidate must be capable of solving complex problems, be self-directed and be able to work with minimal supervision in a team environment emphasizing team work.

Title         Sr. SQA Engineer (高级测试工程师,Storage Foundation产品)
Auto req ID         5708BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In Storage & Availability Management Group, you will have the opportunity to ensure that the world’s mission critical IT infrastructure and largest data centers are successfully managed using storage and availability solutions from Symantec. This group drives innovation on storage and server management, data protection, and application performance management solutions across heterogeneous storage and server platforms. Key products in the Storage and Availability Management Group include Veritas Storage Foundation, Veritas Command Central Storage and Veritas Cluster Server product lines.
Job Function         Development Function
Responsibilities         • Work in a collaborative QA team and develop, execute, maintain test cases according to test plan in each release cycle.
• Work closely with developers to report, investigate and resolve issues during testing.
• Develop testing automation with Perl-based framework and Web automation tools.
• Work on a variety of operating systems such as Solaris, Linux, HP, AIX and Windows.
• Actively participate in the QA process through requirements analysis, test plan development, risk analysis/control, test results/report summarization.
Qualifications         • B.S. or above in Computer Science
• 5+ years of QA or related experiences.
• Strong knowledge on Unix\Linux systems administration.
• Professional QA experience and programming skill in Perl, Unix shell or other related script
• Good written and oral communication skills in English
• Quick learning skill, self-management capability and have passion on QA works
• Storage related product experience is a plus

Title         Sr Software Engineer (安全,SEP杀毒产品)
Auto req ID         6001BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Symantec Endpoint Security products are the bedrock for Symantec’s strategy for enterprise security. The flagship product, Symantec Endpoint Protection, is a group of protection mechanisms bundled into one application. It offers the following features: anti-virus, anti-spy ware, firewall, intrusion prevention system, application control, device control, and proactive threat scanning.
Job Function         Development Function
Responsibilities         •  Works with minimal supervision on analysis tasks, and with little or no supervision on development tasks. Designs, develops, maintains and implements software modules in a given product.
•  Participates in the definition of the lifecycle of software process and in code reviews. With little or no supervision, completes analysis of partially defined tasks, completes major portions of complex functional specs/design documents or entire documents and completes development and/or maintenance assignments.
•  Collaborates within and across groups in writing functional and design specifications, development schedules and user interface specifications. Identifies and suggests solutions to problems of significant scope. Generates engineering test plans from functional specification documents.
•  Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
•  Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
Qualifications         •  Bachelors/master degree in Computer Science or in related field
•  Excellent on problem analysis, experience on designing and coding on a big system.
•  At least 5 years software development experience in J2SE/J2EE. Familiar with object oriented analysis and design skills, UML and design patterns.
•  Database programming experience is required.
•  In-depth knowledge of SQL Server, or Sybase SQLAnywhere is a plus.
•  Strong knowledge of Tomcat, Apache web servers is a plus.
•  C++ developing experience is a plus.
•  Good communication and English skills.
•  Good team player ,Quick learning, Hardworking.

Title         Assoc SQA Engineer (助理测试工程师,技术支持部门)
Auto req ID         5100BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In Security Technology and Response, you will have the opportunity to be a part of a global team of security engineers, virus hunters, threat analysts, and researchers that provides the underlying security technology, content, and support for all Symantec corporate and consumer security products. The division considers not only today’s threats, but the threats of tomorrow and uses this intelligence to develop entirely new approaches to security. These technologies are being developed for every possible platform including the network infrastructure, servers, desktops, and mobile devices. The group is high-talent and high-energy, pushing new technologies that must achieve the best detection, best performance, and best user experience in the marketplace.
Job Function         Development Function
Responsibilities         •        This is a QA position in Security Technology & Response, Symantec Chengdu office.
•        Analyze Mobile related products/apps
•        Provide accurate assessment results on specific apps via Symantec core analysis modules
•        Develop and execute test plans and test cases, set up server/test environment
•        Work with developers or other QA team members to debug/reproduce issues, report defects with detailed description
•        Review design specifications from a quality and testability perspective
•        Test automation procedures using a variety of software programming languages, including Java, Python.
•        Participates code and design reviews
•        Plan and estimate his/her own work, complete per milestones
•        Think from a customer perspective, creatively solve real user problems
•        May be assigned to various QA software testing projects that utilize skills above

Qualifications         •        Master's Degree or Bachelor's degree in Computer Science or equivalent experience
•        1+ year(s) of testing Mobile software/apps
•        1+ year(s) of experience on Android development or application analysis is a plus
•        Experience in scripting languages such as Python/Perl
•        Understanding of OOP, such as C++/Java
•        Knowledge of SQL, or experience in distributed database is a plus
•        1+ year(s) of experience as QA engineer/Developer is a plus
•        Experience on Linux platform
•        Knowledge of security or cloud technology is a plus
•        Quick learner; Action-oriented; passionate; detail centric; ability to work independently and set priorities; strong problem solving skills
•        Good written and verbal communication skills in English; ability to collaborate with others
•        Ability to plan and estimate his/her own work, track the accuracy of his/her estimates and learn to make adjustments based on prior performance

Title         Software Engineer (安全产品技术支持部门)
Auto req ID         5101BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In Security Technology and Response, you will have the opportunity to be a part of a global team of security engineers, virus hunters, threat analysts, and researchers that provides the underlying security technology, content, and support for all Symantec corporate and consumer security products. The division considers not only today’s threats, but the threats of tomorrow and uses this intelligence to develop entirely new approaches to security. These technologies are being developed for every possible platform including the network infrastructure, servers, desktops, and mobile devices. The group is high-talent and high-energy, pushing new technologies that must achieve the best detection, best performance, and best user experience in the marketplace.
Job Function         Development Function
Responsibilities        
•        This is a Software Engineer position in Security Technology & Response Team in Symantec, Chengdu office.
•        Work on mobile related products
•        Android Development or application analysis
•        Work on multiple products simultaneously
•        Work individually on committed milestones
•        Accurately estimate your own work product and that of others’
•        Provide feasible solution for implementation problems
Qualifications
        •        Bachelor's Degree in Computer Science or equivalent experience
•        Minimum 2+ years software development experience
•        Strong programming skill in C/C++/JAVA
•        Solid experience in software design and development
•        Experience on coding in a large scale system
•        Experience on Database is a plus
•        Experience in mobile industry, Android OS/iOS/Windows Phone 7
•        Knowledge of Android Security is a plus
•        Experience with Android Kernel Hooking is a plus
•        Knowledge of security or cloud technology is a plus
•        Excellent written and oral communication skills in English
•        Extremely driven to learn new projects and technologies
•        Action-oriented; passionate; detail centric; strong problem solving skills; ability to collaborate with others/other teams

Title         Sup, Software Engineering (安全产品部门)
Auto req ID         5094BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

The Worldwide Regional Sales team protects rights online by working with partners around the world to bring Symantec's consumer products and services to internet service providers, original equipment manufacturers, and retail partners.
Job Function         Development Function
Responsibilities          The engineer will be required to reverse engineer malicious code threats with the goal of creating antivirus signatures and custom reports detailing the threat's actions.
 The engineer will be required to provide technical details of the threats on Windows platform.
 The engineer will also be required to create tools and systems to aid in reverse engineering malicious threats including file format parsers, unpackers, and system monitoring tools. In addition, the engineer is expected to remain apprised of current security trends and topics.
 This position may require weekend availability and the engineer must be able to work under high-pressure situations.
Qualifications          Degree in computer science or equivalent experience.
 Solid x86 assembly and C/C++ programming skills.
 Solid understanding of networking and Windows system internals.
 Experience in reverse engineering tools including dissemblers and debuggers is mandatory.
 Knowledge of scripting languages such as Perl or Python is a plus.


Title         SQA Engineer (安全产品部门)
Auto req ID         4987BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

Since its inception in 1982, Symantec has grown into a Fortune 500 company through a combination of internal development, strategic acquisition, and partnering with industry leaders. At every step in the company’s growth we have expanded both our technological expertise and our understanding of customer needs. Our ability to successfully integrate internally developed with technologies we acquire has kept Symantec at the front of its industry and enabled us to provide best-of-breed solutions for millions of corporate and individual customers in more than 50 countries. It is what has earned the company almost every major technology award and top-tier rankings from industry analysts.
Job Function         Development Function
Responsibilities         The Quality Assurance (QA) Engineering Team in Symantec’s Security Technology and Response (STAR) organization is responsible for the quality of security content that is used on over 120 million desktops, servers and mobile devices around the world. This content includes detection and repair for security risks (e.g. worms, Trojans, viruses, adware, and spyware).
As a member of the QA Engineering Team the candidate is responsible for testing, creating and improving processes to mitigate the risk of problems with the quality of content. The role is required reverse the files with the goal of removing false positives. Also the role will involve the design, development, maintenance and improvement of tools and systems in order to increase the overall quality of content.
This position may require Saturday availability and the engineer must be able to work under high-pressure situations.
Qualifications         Required:
• Degree in computer science or equivalent experience.
• Solid x86 assembly and C/C++ programming skills.
• Hands-on knowledge of Microsoft, Android and technical QA test cycle.
• Experience in reverse engineering including using disassembles and debugger is a big plus.
• Understanding of networking and Windows system internals is a plus.
• Knowledge of scripting languages such as Perl or Python is a plus.

招聘 : 研发工程师
论坛徽章:
0
发表于 2012-10-29 21:32 |显示全部楼层
Up,修改了北京的一个职位信息!

招聘 : 研发工程师
论坛徽章:
0
发表于 2012-10-31 21:56 |显示全部楼层
新增了一些职位,感兴趣的请发简历到derek_mao@symantec.com
============================================

******************北京 ****新增3个职位************

Title         Assoc SQA Engineer (助理测试工程师)
Auto req ID         5075BR
Full-time or Part-time         Full-time
Location         Beijing, CHN Tsignhua Science
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In Security Technology and Response, you will have the opportunity to be a part of a global team of security engineers, virus hunters, threat analysts, and researchers that provides the underlying security technology, content, and support for all Symantec corporate and consumer security products. The division considers not only today’s threats, but the threats of tomorrow and uses this intelligence to develop entirely new approaches to security. These technologies are being developed for every possible platform including the network infrastructure, servers, desktops, and mobile devices. The group is high-talent and high-energy, pushing new technologies that must achieve the best detection, best performance, and best user experience in the marketplace.
Job Function         Development Function
Responsibilities         Responsibilities
- This position is located in Symantec China Development Center Beijing office.
- Develops and executes test plans and test cases, setup test environment, run test cases, document results and report software defects.
- Works closely with QA leads and developers to: (1) review design specifications from a quality and testability perspective and recommend changes, and (2) provide unit and integration level testing on early versions of new products and features
- Assists with the development, testing, and implementation of software quality plans and the evaluation of quality plans at the component level.
- Takes direction from more senior members of the team and perform the tasks according to specification. Guide junior engineers for daily testing work.
- Performs black and white box testing with an emphasis on growing white box skills.
- Works on test automation procedures using a variety of software programming languages including Java, Perl, python on mobile platform to debug and test Android(or iOS) products.
- Participates code and design reviews written by development engineers for Android or iOS.
- Work with developers or other QA team members to debug/reproduce issues.
- May be assigned to various software engineering projects that utilize skills above.
Qualifications         - MS or BS in Computer Science, 3+ years’ experience in Software development and/or quality engineering, 1+ years of testing Mobile Software.
- Experience in debugging mobile software applications using both user mode and Android SDK/ eclipse/ Android Emulator/ Android Tools Plugin.
- Advanced level of experience with scripting languages such as Perl, Ruby, Python.
- Strong experience in software engineering especially quality assurance process.
- Expert at troubleshooting hardware and software problems in Windows, Linux, and with simple networks.
- Ability to solve problems proactively, is comfortable working with ambiguous specifications but can identify and implement a solution.
- Experience programming with Java programming language and Android APIs.
- Must be able to interact comfortably with members of the worldwide team and employees in other departments in Symantec.
- Ability to plan and estimate his/her own work and should track the accuracy of his/her estimates and learn to make adjustments based on his/her prior performance. Ability to re-prioritize work at short notice.
- Must be a motivated, detail-oriented individual and a good team player.
- Fluency in written and spoken English.

Title         Tech Support Engineer (技术支持工程师)
Auto req ID         5197BR
Full-time or Part-time         Full-time
Location         Beijing, CHN Tsignhua Science
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In the Enterprise Services group, you will have the opportunity to work with a portfolio of options designed to maximize uptime and reduce internal IT costs. Our Support organization is dedicated to resolving issues quickly and effectively. We view every support engagement as an opportunity to demonstrate our commitment to customer satisfaction.
Job Function         Services & Support Function
Responsibilities         This is primarily a phone support position. The Support Engineer functions as a member of the Global Technical Services Organization, addressing technical product questions or resolving technical problems. The Support Engineer has two primary responsibilities. First and foremost is to ensure that Symantec customers receive professional and helpful responses to their support requests. This may include being assigned to a high-profile or high-risk customer, or to a customer who implements Symantec products in an extremely large or complex computing environment. Second, is to continually participate in building the capability and capacity of the Technical Services Organization. Responds to inquiries from corporate MIS customers, resellers, partners, consultants, development and/or maintenance teams via telephone, electronic services. Ensure that all communications will be handled promptly, professionally and courteously. Gathers and records detailed information from customers to assist in problem identification and resolution, exercises independent thinking in trouble resolution skills. Resolves escalated complex customer issues in a timely fashion. Collects information related to product enhancement requests as well as fully documenting software problems from customers. Works on various projects such as writing documentation, training of other employees, conducting research on customer problems and other duties to directly related to supporting customers.
Qualifications         Qualifications

• Bachelor’s degree, applicable certification or equivalent experience required.
• 2-4 years experience in network or security industry -- Previous knowledge of any of core Symantec products.
• Experience in a high volume/support environment.
• Knowledge of Server hardware.
• Demonstrated strong customer service/support skills such as active listening, good verbal and written communication.
• Able to multi-task across several open cases and manage and priorities own time.
• Accustomed to conducting research to find answers to questions and solutions to problems from various sources.
• Evidence of establishing technical credibility with a wide range of customer contacts with the ability to modify behavior/approach to suit customer interaction.
• Ability to provide Coaching/Knowledge Transfer Ability.


Title         Princ Bus Critical Acct Mgr
Auto req ID         4915BR
Full-time or Part-time         Full-time
Location         Beijing, CHN-East Chang
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In the Business Critical Services Division, you will provide the highest level of technical support and services to our top enterprise customers who purchase premium contracts. Our customers depend on us to assign engineering and account management resources that help them maximize value out of their Symantec investment.
Job Function         Services & Support Function
Responsibilities        
•        Proactively monitor technical support cases and ensure they are being services appropriately within predefined service level goals.
•        Act as advocate for Symantec to the Customer and the Customer to Symantec.
•        Coordinate additional technical resources to assist driving resolution.
•        Manage and own escalations.
•        Communicate to both technical and management/executive levels in the customer and internally.
•        Effectively communicate status of escalations to all stakeholders
•        Build strong relationships with all levels of customer and 3rd party vendors.
•        Manage customer expectations in a dynamic high pressure environment.
•        Generate appropriate value reporting and present to customers.
•        Flexibly available 24x7 to customers during high priority outages.
•        Maintain the highest degree of customer satisfaction though delivery of high quality valued service.
•        Facilitate Proactive service delivery to Customers.
•        Liaise with internal stakeholders including sales regarding status of Customer, renewal risk and other general account issues.

Qualifications        
•        Excellent proven customer management skills particularly in a large, complex and demanding enterprise environment.
•        Proven ability to communicate at all levels of the organization.
•        Demonstrated capability to defuse heated customer situations and escalations.
•        Experience working in or with a vendor specific technical support organization.
•        Ability to work with cross-function teams internal and coordinate different parts to
Achieve specified objectives .
•        Excellent negotiation skills and customer expectation management.
•        Capacity to explain technical situations to non-technical audiences.
•        Able to balance customer and internal needs and resources.
•        Proven ability to manage expectations in demanding situations.
•        Experience of high availability or backup Enterprise software space.
•        Strong technical skills highly regarded .
•        Project skills or PMP certification is an advantage.



*************成都********新增5个职位*****************
Title         Software Engineer
Auto req ID         6416BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

Since its inception in 1982, Symantec has grown into a Fortune 500 company through a combination of internal development, strategic acquisition, and partnering with industry leaders. At every step in the company’s growth we have expanded both our technological expertise and our understanding of customer needs. Our ability to successfully integrate internally developed with technologies we acquire has kept Symantec at the front of its industry and enabled us to provide best-of-breed solutions for millions of corporate and individual customers in more than 50 countries. It is what has earned the company almost every major technology award and top-tier rankings from industry analysts.
Job Function         Development Function
Responsibilities        
•        The engineer will be required to reverse engineer malicious code with the goal of creating antivirus signatures and custom reports detailing the threat's actions.
•        The engineer will be required to provide technical details of the threats, write generic detection and repair code when needed.
•        The engineer will also be required to create tools and systems to aid in reverse engineering malicious threats including file format parsers, unpackers, and system monitoring tools. In addition, the engineer is expected to remain apprised of current security trends and topics.
•        This position may require weekend availability and the engineer must be able to work under high-pressure situations.

Qualifications        
•        Degree in computer science or equivalent experience.
•        Solid x86 assembly and C/C++ programming skills.
•        Experience in reverse engineering tools including dissemblers and debuggers is mandatory.
•        Solid understanding of networking and Windows system internals.
•        Knowledge of scripting languages such as Perl or Python is a plus.

Title         SQA Engineer
Auto req ID         6645BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Department Overview
Storage and Availability Management Group (SAMG) focuses on providing enterprise and large enterprise customers with storage and server management, data protection, and application performance management solutions across heterogeneous storage and server platforms. Key products in the Storage and Availability Management Group include Veritas Storage Foundation, Veritas CommandCentral Storage and Veritas Cluster Server product lines. Each of these solutions is available across all major UNIX, Linux and Windows operating systems, enabling IT organizations to reduce cost and complexity through standardization on storage and availability management solutions from Symantec.
Job Function         Development Function
Responsibilities        
•        Manage and maintain hardware and software resources and infrasturcture in engineering lab
•        Perform system administration tasks for the lab equipment. -Includes software and hardware installation, configuration and network administration
•        Data backup for critical business and trouble shooting issues
•        Assist procurement process
Qualifications        
•        B.S. or above in Computer Science.
•        Knowledge of UNIX/Linux operating systems, such as AIX, RedHat, HP-UX and Windows server editions
•        Knowledge of storage. Familar with some storage software products and hardware
•        Familar with DELL, Oracle, IBM, HP servers
•        Familar with TCP/IP network mangement is a plus
•        Good oral and written communication skills in English

Title         Sr. SQA Engineer
Auto req ID         5708BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In Storage & Availability Management Group, you will have the opportunity to ensure that the world’s mission critical IT infrastructure and largest data centers are successfully managed using storage and availability solutions from Symantec. This group drives innovation on storage and server management, data protection, and application performance management solutions across heterogeneous storage and server platforms. Key products in the Storage and Availability Management Group include Veritas Storage Foundation, Veritas Command Central Storage and Veritas Cluster Server product lines.
Job Function         Development Function
Responsibilities         • Work in a collaborative QA team and develop, execute, maintain test cases according to test plan in each release cycle.
• Work closely with developers to report, investigate and resolve issues during testing.
• Develop testing automation with Perl-based framework and Web automation tools.
• Work on a variety of operating systems such as Solaris, Linux, HP, AIX and Windows.
• Actively participate in the QA process through requirements analysis, test plan development, risk analysis/control, test results/report summarization.
Qualifications         • B.S. or above in Computer Science
• 5+ years of QA or related experiences.
• Strong knowledge on Unix\Linux systems administration.
• Professional QA experience and programming skill in Perl, Unix shell or other related script
• Good written and oral communication skills in English
• Quick learning skill, self-management capability and have passion on QA works
• Storage related product experience is a plus


Title         Software Engineer
Auto req ID         6237BR
Full-time or Part-time         Full-time
Location         Chengdu Tian Fu Software Park
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In Storage & Availability Management Group, you will have the opportunity to ensure that the world’s mission critical IT infrastructure and largest data centers are successfully managed using storage and availability solutions from Symantec. This group drives innovation on storage and server management, data protection, and application performance management solutions across heterogeneous storage and server platforms. Key products in the Storage and Availability Management Group include Veritas Storage Foundation, Veritas Command Central Storage and Veritas Cluster Server product lines.
Job Function         Development Function
Responsibilities        
•        Develop, maintain and enhance existing VERITAS Unix Volume Manager product.
•        Participate in problem solving, developing code fixes, and providing timely resolution to customer reported problems in various areas of the VERITAS Volume Manager product.
•        Interface closely with global technical support, core engineering development teams, and QA teams with the primary intent of making the product more supportable and deliver high quality solutions.

Qualifications        
•        BS/MS in Computer Science, Computer Engineering, Electrical Engineering or related degree.
•        At least 2 years of experience in working in the Unix/Linux kernel and system software domain.
•        Very good understanding of operating system internals and device drivers is a must.
•        Proficiency in Unix/Linux shell and C Programming is a must.
•        Proficiency in application and kernel level debugging is desired.
•        Strong problem solving, troubleshooting and analytical skills are required.
•        Prior experience in STORAGE Domain(RAID, Fiber Channel, Volume Management) is preferable.
•        Knowledge of multiple Unix/Linux platforms - Solaris, AIX, Linux, HP-UX would be a plus.
•        Excellent oral and written communication skills are required.
•        Candidate must be capable of solving complex problems, be self-directed and be able to work with minimal supervision in a team environment emphasizing team work.

招聘 : 研发工程师
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发表于 2012-10-31 21:57 |显示全部楼层

Title         Technical Director
Auto req ID         6442BR
Full-time or Part-time         Full-time
Location         Beijing, CHN Tsignhua Science
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In Security Technology and Response, you will have the opportunity to be a part of a global team of security engineers, virus hunters, threat analysts, and researchers that provides the underlying security technology, content, and support for all Symantec corporate and consumer security products. The division considers not only today’s threats, but the threats of tomorrow and uses this intelligence to develop entirely new approaches to security. These technologies are being developed for every possible platform including the network infrastructure, servers, desktops, and mobile devices. The group is high-talent and high-energy, pushing new technologies that must achieve the best detection, best performance, and best user experience in the marketplace.
Job Function         Development Function
Responsibilities        
•        This is a Technical Director position in Security Technology & Response Team in Symantec, Beijing office.
•        Work on mobile related products
•        Discussing the objectives, requirements and budget of a project
•        Work on multiple products simultaneously
•        Work with group on committed milestones
•        Accurately estimate your own work product and that of others’
•        Provide feasible solution for implementation problems
•        Resolving problems and issues that arise during construction
Qualifications        
•        Possess very strong programming skills
•        Bachelor's Degree or above in Computer Science or equivalent experience (8+years)
•        Proven experience includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk
•        Demonstrated excellence at presenting complex technical topics
•        Excellent interpersonal, verbal and written communication, analytical and presentation skills are required
•        The ability to thrive in a fast paced environment
•        Experience in mobile industry, Android OS/iOS/Windows Phone 7
•        The ability to work in a team environment
•        Responsible for leading development team design, development and implement highly complex components in given products
•        Knowledge of security or cloud technology is a plus
•        Action-oriented; passionate; detail centric; strong problem solving skills; ability to collaborate with others/other teams


*******************大连**********3个职位*************************
Title         Tech Support Engineer
Auto req ID         6312BR
Full-time or Part-time         Full-time
Location         Dalian, China
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In the Enterprise Services group, you will have the opportunity to work with a portfolio of options designed to maximize uptime and reduce internal IT costs. Our Support organization is dedicated to resolving issues quickly and effectively. We view every support engagement as an opportunity to demonstrate our commitment to customer satisfaction.
Job Function         Services & Support Function
Responsibilities         • Provide remote technical support to corporate customers for Symantec Enterprise Antivirus and other Enterprise grade security products.
• Work on various projects such as knowledge base creation, writing technical documentation, training and knowledge sharing with other employees, conducting research on customer problems, and other relevant duties.
• Work on various projects such as writing technical notes product documentation, and training of other employees, conducting research on customer problems, and other related duties.
Qualifications          Fluency in Japanese, both verbal and written communication skills (1st grade of Japanese Language Proficiency Test is preferred) is mandatory required.
 Strong telephone presence in Japanese language environment.
 Excellent customer service skills and a team focus.
 Fundamental knowledge of LAN, WAN, internetworking technologies, TCP/IP, SQL, and DNS.
 Fundamental understanding or exposure to SMTP, HTTP and other major internet protocols.
 Understanding of Microsoft Windows environments is desired.
 In addition, experience and knowledge in one or more of the following is highly desirable
-Experience with UNIX/Linux/ Solaris/AIX and mobile platform environments is a definite plus.
-Understanding of Microsoft Exchange Server environment. Strong experiences of building and managing of Exchange servers is preferred.
-Understanding of Lotus Domino Server environment. Strong experiences of building and managing of Domino servers is preferred.
-System Administration / Windows administration
 Fundamental knowledge of computer security and viruses for Server or Client is preferred.
 Fundamental knowledge of spaming is preferred.
 Strong troubleshooting, follow through, interpersonal, verbal and written skills.
 Five year Technical Degree or equivalent experience.
 Over three year of technical support experience is preferred. Any exposure or experience of having worked with Japanese customer is highly desirable

Success factors include: communication, customer focus, influence and persuasion, commitment to task, policies/processes/procedures and team work.


Title         Princ Customer HUB Agent
Auto req ID         5549BR
Full-time or Part-time         Full-time
Location         Dalian, China
About Us         Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

In the Information Management Group, you will have the opportunity to work directly on data protection and archiving products using the latest disk, tape, de-duplication, archiving, indexing and virtual technologies. This group is devoted to changing the way organizations ensure successful backup, recovery and archiving of information and systems. If you would like to play a part in the success of market leading product teams such as NetBackup, PureDisk, Backup Exec, Backup Exec System Recovery and Enterprise Vault, then this group is for you!
Job Function         Services & Support Function
Responsibilities         The Customer HUB Agent acts as the first point of contact for Symantec Enterprise Customers seeking technical support. Answering incoming phone calls from around the world, each representative is responsible for routing them correctly based on the customer request and provide low level support by answering basic technical and general questions for the customer and also providing any necessary technical translations with Engineers as needed.
The agent is in place to provide first level quality customer service, resulting in 100% customer satisfaction the 'very first time around'. Responsibilities mainly include answering incoming calls and emails from Enterprise (business-to-business) customers, quickly establishing customer requirements and thereby advising the customer on the best solution to their issue.
Each representative takes responsibility towards specific language queues and adheres to defined service level agreements. Where appropriate, customers are routed to the relevant departments. A strong focus lies on filtering incoming calls to Enterprise Technical Support, depending on the customer's technical support entitlement.
This also includes selling support when appropriate. In association with our sister Technical Services Centers, 24 x 7 support is provided.
A wide range of procedural questions for internal and external customers are answered directly by the team, proactively following up on customer cases in order to ascertain customer satisfaction and exceeding customers' expectations. Doing so, the team adheres to process documentation to ensure consistency and quality. All representatives proactively share knowledge and disseminate information to team members on a local and global basis. They constantly use customer feedback to assist in improving Symantec products and procedures, as well as the team's services and work processes.
Qualifications         Position Requirements and Education
• Language speakers with the ability to speak and write and speak fluent Japanese is a mandatory requirement for this position.
• Ability to speak and communicate in English is a definite Plus
• Excellent communication skills, in particular excellent telephone manner and excellent business writing skills. Proficient in the use of MS Office, Internet and web based functions.
• Prior experience of having worked with Japanese customers in highly desirable and will be given strong preference.
• Fresh graduates with strong Japanese language skills and some technical background will be considered

Qualification :
• Frequency in Japanese, both verbal and written communication skills (1st grade of Japanese Language Proficiency Test is preferred) is mandatory required.
• Strong telephone presence
• Excellent customer service skills and a team focus.
• Understanding of Microsoft Windows environments is desired.
• Over one year of technical support experience is highly desired. Any exposure or experience of having worked with Japanese customer is highly desirable
• Good written and communication skill in English. (CET 4th grade and above is preferred).

Title         Tech Support Analyst
Auto req ID         6127BR
Full-time or Part-time         Full-time
Location         Dalian, China
About Us         Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information-driven world against more risks at more points, more completely and efficiently. Our software and services protect completely, in ways that can be easily managed and with controls that can be enforced automatically – enabling confidence wherever information is used or stored.

Department Overview
Enterprise Support Services offers a portfolio of options designed to maximize uptime and reduce internal IT costs. Our Support organization is dedicated to resolving issues quickly and effectively. We view every support engagement as an opportunity to demonstrate our commitment to customer satisfaction.
Job Function         Services & Support Function
Responsibilities         • Provide telephone and remote technical support to corporate customers for Symantec Backup Exec and Symantec System Recovery products.
• Resolve customer issues with strong emphasis on customer satisfaction, quality team working. Provide a consistent and positive customer service experience.
• Work on various projects such as knowledge base creation, writing technical documentation, training and knowledge sharing with other employees, conducting research on customer problems, and other relevant duties.
• Proficiently handles service requests and escalations within guidelines across Severity levels.
• Technical Support Analyst provides China customer with technical support. Over time work allowance during working at China public holiday shall be paid to the analyst according to China labor law.
• Technical support analyst works for 8 hours during time zone from AM09:00 to PM06:00 according to China business hour.

Qualifications         • Strong telephone presence and highly knowledgeable on product supported.
• Excellent customer service skills and a team focus.
• Demonstrated operating system administration skills in Windows and Linux.
• Capable of working with related hardware systems such as Server, tape drive and library.
• Fundamental knowledge of networking technologies and storage technologies. (SCSI, iSCSI, SAN etc.) .
• Fundamental knowledge of OS related application. (SQL Server, Exchange, SharePoint, Oracle, Domino, etc )
• Strong troubleshooting, follow through, interpersonal, verbal and written skills.
• Over two year of technical support experience is preferred.

Success factors include: communication, customer focus, influence and persuasion, commitment to task, policies/processes/procedures and team work.

招聘 : 研发工程师
论坛徽章:
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发表于 2012-11-01 21:24 |显示全部楼层
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