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B1xx 4691 Description: System firmware to service processor interface failure. (System firmware surveillance time out) Action: This code may be informational, or it may indicate a system firmware to service processor interface failure. Before changing any parts, examine word 13 in the service processor error log entry, or bytes 68 and 69 in the AIX error log entry. For detailed instructions on finding word 13 in the service processor error log entry, or bytes 68 and 69 in the AIX error log entry, refer to error code B1xx 4699. If the error code (word 11 value) is B19F4691and the word 13 value is 230Axxxx, this is an informational message. No action is required by the customer or service representative. 1. Check for system firmware updates. 2. Go to the service processor main menu and select System Information Menu. Then select Read Progress Indicators From Last System Boot. Begin your repair action with the error code or checkpoint immediately preceding B1xx 4691. If a location code displays with the error code or checkpoint, replace the part at that location. If changing that part does not fix the problem, or no location code is specified, and you have an 8-character error code, go to the “Checkpoints and Error Codes Index” on page 374. If changing that part does not fix the problem, or no location code is specified, and you have a 4-character checkpoint, go to “Firmware Checkpoints” on page 337. 3. If the problem is not resolved, call the second level support. |
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