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[招聘] oracle招聘 x86 server硬件支持工程师(英文支持) [复制链接]

论坛徽章:
7
荣誉会员
日期:2011-11-23 16:44:17水瓶座
日期:2013-08-28 21:20:16丑牛
日期:2013-10-02 21:01:462015年迎新春徽章
日期:2015-03-04 09:54:45操作系统版块每日发帖之星
日期:2016-06-05 06:20:0015-16赛季CBA联赛之吉林
日期:2016-06-20 08:24:0515-16赛季CBA联赛之四川
日期:2016-08-18 15:02:02
发表于 2013-05-13 10:31 |显示全部楼层
本帖最后由 nimysun 于 2013-05-17 08:39 编辑

oracle招聘 x86 server硬件支持工程师(英文支持),有意者联系我 jiagang.sun#oracle.com。

base: 北京

As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Support Engineer, you will be the technical interface to customers and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain a high level of customer satisfaction while meeting guidelines. These support requests will come in various forms not limited to live phone calls and electronic means. The solutions you present to the customer will often take time to develop through research, collaboration or problem replication.

Candidate Requirements:
Fluent written and spoken English required with secondary languages a plus (Mandarin etc)
Effective time management skills
Knowledge, Understanding & Experience working within Service Level Agreements (SLA)
Escalate calls to the appropriate level, in a timely manner
Escalations include accurate and complete information
Effective work prioritization skills to ensure highest level of customer service and timely response
Effective team player
Knowledge of Oracle X86 server products is required
Ability to learn and integrate new technologies in a fast-paced environment
Highly developed troubleshooting and diagnostic skills
Other duties as assigned


Hands-on and remote troubleshooting experience with server products, hardware and software, system level troubleshooting skills and or operating system administration skills (Solaris, Windows, Linux, etc).
Experience with one or more of the following is a plus:
X86 and X64 server products
Networking technologies (optimal)
Operating systems: Windows, Linux, Solaris etc
Heterogeneous platforms and networking skills  (optimal)

Qualification Requirements:
One year prior working experience with Oracle products (or at least two years related experience without Oracle products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a?.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).


==========================
不尽之处,请指明。谢谢。

论坛徽章:
7
荣誉会员
日期:2011-11-23 16:44:17水瓶座
日期:2013-08-28 21:20:16丑牛
日期:2013-10-02 21:01:462015年迎新春徽章
日期:2015-03-04 09:54:45操作系统版块每日发帖之星
日期:2016-06-05 06:20:0015-16赛季CBA联赛之吉林
日期:2016-06-20 08:24:0515-16赛季CBA联赛之四川
日期:2016-08-18 15:02:02
发表于 2013-05-17 08:40 |显示全部楼层
小顶一下。

论坛徽章:
2
双鱼座
日期:2014-02-23 12:10:03操作系统版块每日发帖之星
日期:2015-12-17 06:20:00
发表于 2013-05-17 09:17 |显示全部楼层
sun#oracle V5啊

论坛徽章:
2
卯兔
日期:2014-08-21 14:59:16IT运维版块每日发帖之星
日期:2015-09-30 06:20:00
发表于 2013-05-20 15:34 |显示全部楼层
oracle貌似一**人在!

论坛徽章:
0
发表于 2013-05-24 16:52 |显示全部楼层
弱问一下大约多少米?
SUN一直在招人,不过都是经验不超过5年的~
难道把挣钱多的都裁掉了?

论坛徽章:
1
2015年迎新春徽章
日期:2015-03-04 09:50:28
发表于 2013-05-24 21:25 |显示全部楼层
顶一个,E文不好

论坛徽章:
1
2015年迎新春徽章
日期:2015-03-04 09:50:28
发表于 2013-05-24 21:25 |显示全部楼层
顶一个,E文不好

论坛徽章:
2
IT运维版块每日发帖之星
日期:2016-03-19 06:20:00数据库技术版块每日发帖之星
日期:2016-07-05 06:20:00
发表于 2013-05-27 16:47 |显示全部楼层
E文不好,错一个好机会呀

论坛徽章:
0
发表于 2013-05-29 10:30 |显示全部楼层
流程要4~5个月 ?
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