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SUSE Linux Support Engineer
Job Purpose:
The subject of L3 (Level 3) support is analyzing customer-reported bugs in SUSE Linux Enterprise products and ensuring that code defects are fixed in due time. The usual job is to check a customer bug report forwarded to R&D by Level 2 support, discover the bug in code, possibly fix it and further supervise the entire process up to the delivery of the patch to the customer. All this is done in cooperation with software engineers from other departments.
Key responsibilities:
* Evaluation of customers-reported issues
* Coordination of and active involvement in the bug-fixing process
* Technical analysis of issues and bugs in SUSE software products
* Fixing code defects and publishing patches
Candidate Profile:
* Excellent knowledge of the Linux operating system
* Very good knowledge of the C programming language
* Good knowledge of Linux debugging tools and techniques (GDB, strace, ltrace...)
* Knowledge of scripting languages (Perl/Python/bash)
* Knowledge of other programming languages (C++, assembler...) is an advantage
* Understanding of the Linux storage subsystem is an advantage
* Knowledge of RPM is an advantage
* Good spoken and written knowledge of English
* Self-reliance
* Flexibility and ability to work under pressure
* Friendliness and assertiveness
Our Offer:
* Direct contact with representatives of free/open source software projects worldwide
* Opportunity to participate in the development of the Linux operating system
* Access to other hardware architectures than Intel x86
* Flexible working time
* Home Internet connection and external access to company network (upon agreement)
Job Type:
* Full-Time/Regular.
Job Location
No.7 DongsanhuanZhonglu, Chaoyang District, Beijing, China
If you are interested in this position, please send your Chinese and English resume to cping@novell.com, which subject should include "SUSE Linux Support Engineer", thanks!
Please log on https://www.suse.com/company/careers/ to search more jobs in SUSE
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免费注册
发表于 2013-05-27 10:34
面谈~