arcserver恢复exchange提示318错误

jumpan

我做arcserver2000 for exchange 的试验，环境是
server1: win2000server域服务器(sp4) ;
server2: win2000server成员服务器(sp4)+exchange(sp3)+arcserver(sp5).
我重装了server2,配置都与原来一致，exchange采用setup/disascerrecovery安装，但在用arcserver恢复数据库时提示：
񡔋 EC=Backup Agent Error -- (31 Can not get the information from Registry'.
CA上也没有相关的资料，不知道哪位可以帮助，谢谢谢谢

raining

Need more detailed information:

1. How did you do the backup? brick level or database level?
2. How did you do the restore? In which step you got the error?
3. Which user account you used for backup/restore?

The more detailed, the better chance someone can help you!

jumpan

目前在vmware上搭虚拟机来进行测试。
A:域服务器(w2K server+sp4+AD)
B:成员服务器(w2k server+sp4)+exchange(sp3)+arcserve2000(sp5+exchange agent),使用file system device作为备份地
1）对exchange 做数据库级的全备份。
2）重新安装win2000 server(sp4),所有信息保持与B一致并加入域
3）用setup/disasterrecovery安装exchange,恢复组件与原来一致
4）安装arcserver及补丁，与原来一致
5）恢复过程按CA的说明进行
exchange storage group dismount
exchange 2000 service running
"this database canbe overwritten" selected
backup agent RPC server running

用(域名\administrator)来进行恢复

按说明应该在destinaton的地方不选择"restore files to their original location",然后选择列表中的"microsoft information store",但恢复时报错无效路径。

如果保持destinaton的"restore files to their original location"选择恢复
发生两个出错情况：
1.如果exchange 服务全部开着
报错"E8605 Failed to start restore. (DBNAME=First Storage Group\C:\Program Files\Exchsrvr\mdbdata\priv1.edb[Mailbox Store (TESTEXCHANGE)], EC=Backup Agent Error -- (323) "Cannot stop a MS Exchange Server Service".)"

2.如果只开exchange store服务
报错"E8603 Failed to write to database. (DBNAME=First Storage Group\C:\Program Files\Exchsrvr\mdbdata\priv1.edb[Mailbox Store (TESTEXCHANGE)], EC=Backup Agent Error -- (31 "Can not get the information from Registry".)"

以上问题在CA里面有没有相关的资料，敬请大家帮忙啊。
我用window自己的备份和恢复来做就没有问题。

redwaves

先恢复域控.

jumpan

redwaves,您值的域控是什么意思？但我那台装exchange的服务器是用成员服务器阿，不是域服务器阿，A服务器并没有去重新装它阿。

raining

Go to supportconnect.ca.com, and try to do a search at Knowledge Base, you will find something.

Here is some links that might help you:

Restoring Exchange 2000
http://supportconnect.ca.com/sc/kb/techdetail.jsp?searchID=TEC275776&docid=275776&bypass=yes&fromscreen=kbresults&aparno=&startsearch=1

Exchange DBagent Frequently Asked Questions
http://supportconnect.ca.com/sc/kb/techdetail.jsp?searchID=TEC266908&docid=266908&bypass=yes&fromscreen=kbresults&aparno=&startsearch=1

Exchange Disaster Recovery Procedure
http://supportconnect.ca.com/sc/kb/techdetail.jsp?searchID=TEC266963&docid=266963&bypass=yes&fromscreen=kbresults&aparno=&startsearch=1

Restoring Microsoft Exchange Server
http://supportconnect.ca.com/sc/kb/techdetail.jsp?searchID=TEC266938&docid=266938&bypass=yes&fromscreen=kbresults&aparno=&startsearch=1


Good luck!

jumpan

谢谢raining的帮助，我学习一下