DS4800用客户端管理软件连不上存储机器

hyunique

DS4800用客户端管理软件连不上存储机器,
控制器的IP是拼得通的,但是客户端管理软件(Storage Manager 9)连不上
这要怎么处理啊,急啊

lj_cd

重启客户端，再试，如果有补丁先打上

nimysun

用CAM软件试试

muguoli

你 add  storage subsystem了吗？另外你9的小版本是多少？

hp9000a

9。16以上才可以

hyunique

客户端的软件版本是9.19.G5.06

jtw

把连不上的错误信息贴出来

hyunique

OPERATING ENVIRONMENT DATA

Client system name: IC100N15464CE
Client OS: Windows XP

SANtricity version: 09.19.G0.06
Array Management Window version: 09.19.G5.06
Storage array name: DS4800Main
Firmware version: 06.16.92.00
Management class: devmgr.v0916api13.Manager

**************************************************

ERROR DATA

Command sent to controller in slot: Unavailable
Host name: Unavailable
IP address: Unavailable

Return code: Error 1007 - Could not communicate with the controller in slot A to complete this request.

Possible causes include network or connection problems, controller problems, or no power to the host or storage subsystem. Check these possible causes and then retry the operation. If you suspect a controller problem, use the Recovery Guru in the Subsystem Management Window.
Operation when error occurred: <<Unknown Procedure>>
Timestamp: 2007-4-25 13:51:52

STACK DATA

devmgr.v0916api13.sam.jal.ManagementOperationFailedException: ManagementOperationFailedException
        at devmgr.v0916api13.sam.jal.StorageArrayFacade.sendCommand(Unknown Source)
        at devmgr.v0916api13.sam.jal.StorageArrayFacade.getMelExtent(Unknown Source)
        at devmgr.v0916api13.sam.eventviewer.EventCache.update(Unknown Source)
        at devmgr.v0916api13.sam.eventviewer.EventViewerJDialog$4.performOp(Unknown Source)
        at devmgr.v0916api13.shared.BackgroundTask.run(Unknown Source)


THREAD DATA

Thread[Reference Handler,10,system]
Thread[Finalizer,8,system]
Thread[Signal Dispatcher,10,system]
Thread[CompilerThread0,10,system]
Thread[AWT-Windows,6,main]
Thread[AWT-Shutdown,5,main]
Thread[AWT-EventQueue-0,6,main]
Thread[Java2D Disposer,10,main]
Thread[DestroyJavaVM,5,main]
Thread[ChangeDetector,6,main]
Thread[LogMsgThread,6,main]
Thread[DMVGarbageCollectorThread,6,main]
Thread[Np_Link_Monitor0,6,main]
Thread[TimerQueue,5,main]
Thread[RecoveryProfile-9,6,main]
Thread[AEN-10,6,main]
Thread[Thread-12,6,main]
Thread[RecoveryProfile-75,6,main]
Thread[AEN-76,6,main]
Thread[Thread-78,6,main]
Thread[Image Animator 3,3,main]

hyunique

现在有一块控制器的IP可以拼得通,另外一块控制器的IP拼都拼不通了.

天涯明月刀

DS4800 正常吗？