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回复 1楼 vickyqu 的帖子
• Responsible for installing, maintaining and repairing EMC products (Symmetrix and Clariion) on a 7x24x4 service basis in xx area.
• May diagnose and resolve product performance problems.
• Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
• Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation.
• Maintains a functional understanding of company service solutions.
• 主要负责XX及其周边地区的EMC产品售后服务工作,包括Clariion 以及 Symmetrix系列产品的售后服务。
• 为EMC产品客户提供7X24X4小时的客户响应。 |
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