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一直以来还算相信microsoft的服务，软件不错，见到大中华区的老总们，给我的印象也还不错。尤其是自从到了IBM，正版的感觉确实要稳定好用很多。但是，软件归软件，服务归服务，自从升级到Live，space就很久没有给我好的印象了，尤其是现在出现了这么一处：我的space因为"nudity"关闭了，可是扪心自问，不可能出现任何nudity的内容啊？发信给space的support，看看答复：
（我把我的姓名给隐藏了，防止变成spam mail address，但是Ticket#保留了）
发件人 : Microsoft Customer Support SPACE.WNLV.NA.US.EN.SYK.MNL.AU.T01.SPT.00.EM@css.one.microsoft.com
发送 : 2007年7月29日 11:53:03
收件人 : "XXXXXXXX" <qdXXXXXXXXXX@hotmail.com>
主题 : RE: SRX1040442782ID - Windows Live Spaces:I need something fixed:Blog:Other
Hello XXXXXXX,
Thank you for writing to Windows Live Spaces Customer Support.
This is Lani and I apologize for the inconvenience this has caused you.
We have found your space, qdduangang, to be in violation of the Windows Live Spaces Code of Conduct for containing nudity. We have given you ample time to remove the inappropriate materials but this was not met within the duration given.
Please be informed that violations include, but are not limited to, nudity, partial nudity, pornography, harassment, and illegal or offensive behavior. For a complete description of content that is not allowed on Windows Live Spaces, please visit our Code of Conduct at: http://Spaces.live.com/coc.aspx
Windows Live Spaces has comprehensive online help available to you. For more information, click the "Help" button at the top of any Spaces page.
You are a valuable customer to Windows Live Spaces and we are glad to give you consistent and effective service.
Thank you for using Windows Live Spaces.
Sincerely,
Lani
Windows Live Spaces Customer Support
--------------------------------------------------------------------------------
--- Original Message ---
From : "XXXXXXXX"
Sent : Saturday, July 28, 2007 1:25:28 PM UTC
To : "SPACE.WNLV.NA.US.EN.SYK.MNL.AU.T01.SPT.00.EM@css.one.microsoft.com"
Subject : RE: SRX1040442782ID - Windows Live Spaces:I need something fixed:Blog:Other
Not sure that you could get this infomation, but anyway:
nudity? are you sure about that? this is my personal blog and I am pretty sure that NO nudity at all, but in another way, if you treat any women's body as nudity, there is nothing left but my disappointment and pity. Could you sperate art from nudity? good from bad? wondering...
You guys said you give me information for my "improper" stuff, how? via mail? via messenger? or just let myself find out or else kill me in slience, that is it? prove it?
Msn space is not the only blog provider and even not the best one, but I am always supporting it by telling people its good, and encourage my friends to try, but this time it is far from acceptable.
Prove it and right the wrong.
--------------------------------------------------------------------------------
From: "Microsoft Customer Support" <SPACE.WNLV.NA.US.EN.SYK.MNL.AU.T01.SPT.00.EM@css.one.microsoft.com>
To: <qdXXXXXXXXXX@hotmail.com>
Subject: RE: SRX1040442782ID - Windows Live Spaces:I need something fixed:Blog:Other
Date: Sat, 28 Jul 2007 10:52:20 -0000
Hello XXXXXXX,
Thank you for writing to Windows Live Spaces Customer Support.
I understand that you are experiencing an issue accessing your Windows Live Space. I apologize for the inconvenience this has caused you.
We have found your space, qdduangang, to be in violation of the Windows Live Spaces Code of Conduct for containing nudity. We have given you ample time to remove the inappropriate materials but this was not met within the duration given.
Since the violation is serious, we were forced to close down your space.
Please review the Code of Conduct by visiting this link:
http://spaces.live.com/coc.aspx
Windows Live Spaces has comprehensive online help available to you. For more information, click the "Help" button at the top of any Spaces page.
You are a valuable customer to Windows Live Spaces and we are glad to give you consistent and effective service.
Sincerely,
Windows Live Spaces Customer Support
--------------------------------------------------------------------------------
--- Original Message ---
From : qdXXXXXXXXXX@hotmail.com
Sent : Friday, July 27, 2007 10:08:42 AM UTC
To : SPACE.WNLV.WW.00.EN.MSF.SEA.TS.T01.RTG.00.EM
Subject : Windows Live Spaces:I need something fixed:Blog:Other
Service:
Windows Live Spaces
What type of problem do you have?
I need something fixed
Blog
Other
Full Name:
XXXXXXXX
What e-mail address would you like a response sent to?
qdXXXXXXXXX@hotmail.com
Primary e-mail address/member ID associated with the account you are inquiring about:
qdXXXXXXXX@hotmail.com
Be specific when describing your problem. The details that you include enable us to promptly send you the most likely solution to your issue.
what is going on with my space?
Frequency of the issue:
First time
URL/Web address for the Live Space (e.g. http://example.spaces.live.com):
qdXXXXXXXXX.spaces.live.com
Permission Settings for the Live Space:
Everyone
Which version of the Operating System are you using?
Windows XP
What Internet Browser are you using?
Internet Explorer
What Anti-Virus Software are you using?
Other
Which operating system are you using?Windows XP: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Avant Browser; .NET CLR 1.1.4322)
Which browser are you using: IE6
Location: en-us - English (United States)
Type of Support: E-mail Support
这也算答复？ 无缘无故的关闭空间，你可以给我抓个图看看吗如果说我有nudity的内容，不理解微软的服务居然这个样子。
无所谓了，反正提供blog服务的也不止live space一家，换一家就是了，同时我会推荐我的朋友们放弃使用space，因为这样的对待客户的方式说明一个问题，你们不在乎你的客户的感受。
[ 本帖最后由 qdduangang 于 2007-7-29 20:48 编辑 ] |
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发表于 2007-07-29 20:38
