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本帖最后由 compare2000 于 2013-01-28 15:16 编辑
在商务谈话中,有时会对别人的看法有不同意见,而打
断别人的话是很不礼貌的,怎么才能礼貌地打断别人的话呢?
Sorry to interrupt you, but will you first let us know your idea
of annual sales?
May I interrupt you for a moment?
Excuse me for interrupting you. I hope you will explain
yourself in more detail.
uIf you don't mind, may I say one word here?
3.2 打断对方
3、正式会谈
3.2 打断对方
3、正式会谈
Just a moment, please. Allow me to say something here.
Page 13
What is your opinion on the schedule and next steps we
proposed?
What do you think about this?
Please feel free to give your comments.
Any questions, please don't hesitate to let me know.
I wish to benefit from your views on this matter. Bob, what is
your opinion about this?
What is your view on this matter?
How do you see this matter?
3.3 征求意见
3、正式会谈
3.3 征求意见
3、正式会谈
.
Do you have any idea about this?
Would you share with us other companies’
practice in doing
this?
Suppose we’re experiencing some technical difficulties, who
shall I contact?
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How can we access the recording of this presentation? (Can I
get a soft copy of this presentation?)
What do you think of it? We welcome all sorts of input.
What's your opinion on this matter? We'd like you to give us
your suggestions.
What do you say to (making) transshipment at Hong Kong?
Do you agree to this change? I'd like to hear your opinion
about it. 3.3 征求意见
3、正式会谈
3.3 征求意见
3、正式会谈
.
We are old friends. Please don't hesitate to speak out your
mind.
Will you let me know your comments on our new design?
Your comments are always welcome.
Continued
Page 15
I must stress that Huawei exists to create greater value for
our customers.
Let me emphasize how essential it is to have mutual
understanding.
I can’t stress enough the importance of customer focus.
I must call your attention to the distinction between these two
cases.
3.4 强调观点
3、正式会谈
3.4 强调观点
3、正式会谈
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I'm sorry I don't follow you. Will you repeat it, please?
Would you mind saying it again?
I beg your pardon?
I'm sorry I didn't catch your meaning. Will you say it
again?
Could you run that by me again?
Sorry, I don’t quite catch you. Will you speak a little
more slowly?
I’m sorry, I don’t get it. Will you slow down a bit? I
can't follow you.
3.5 请对方重复
或放缓速度
3、正式会谈
3.5 请对方重复
或放缓速度
3、正式会谈
Sorry, I’m not with you. Could you repeat it, please?
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Correct me if I am wrong, but weren't you suggesting that
we put these words down in the contract as a separate
clause?
Sorry for the interruption, but are you saying that…?
I don’t understand why …. So you're saying that...
Sorry, can I interrupt for a moment? So, are you suggesting
that..?
Could I ask just one more question? If I follow you, you're
suggesting that...
Excuse me, what does a XXX do? Can you clarify that?
Could you be more specific?
3.6 请对方澄清
或进一步说明
3、正式会谈
3.6 请对方澄清
或进一步说明
3、正式会谈
.
Sorry, I don’t quite understand this yet. What’s on earth
OTJ (on the job) training?
I’m sorry, what do you mean by OTJ training?
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You said that the sales figures may also reflect economic
trends. Can you expand on that?
You mentioned xxx, Mr. Johnson. Would you please be a
little more detailed about it?
I’m wondering if you could explain xxx in greater detail.
Would you give some examples about how this
technology/program is applied in other companies?
I’d like to know how this technology is applied the world
over. Could you explain that a little bit further?
A moment ago, you mentioned something about the design
of the packing. Will you detail it a little bit?
3、正式会谈
3.6 请对方澄清
或进一步说明
3、正式会谈
3.6 请对方澄清
或进一步说明
Continued
Page 19
PDF 文件使用 "pdfFactory Pro" 试用版本创建饦
Now let's move on to the next issue, which is how to
compensate for the loss.
If you'll allow me, let me go on to the question of
improving sales performance.
Now that the problem of payment terms has been dealt
with, I'm eager to know if you can effect shipment in May.
There remains only the question of packing.
What shall we discuss next? I suggest we have a word
about insurance.
Next, we'd like to hear the comments by everyone present
at the meeting.
Now I'
3.7 转入下一
议题
3、正式会谈
3.7 转入下一
议题
3、正式会谈
d like to turn to the possible solutions.
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That’s a good question, but let me explain it this way.
I guess that is a good question. Let me
see if you will allow me to answer this way.
This is a very good question indeed. Let me begin by asking
another question. If I were to tell you that
That's a good question. First, let me clarify a couple of things.
Good question. Let me rephrase the question so that you may
answer it yourself.
Very good questions. Let me address each question separately.
First.
Good question, but let me be picky for a moment. It's
actually CDMA450, not ETS450.
Good question and let me see if I can clarify this for you.
4.1 准备现场
作答
4、会谈中回答提问
4.1 准备现场
作答
4、会谈中回答提问
.
Good question. First, let me list for you some of the things
that I like to do,
Page 21
uThat's a good question, so let me give you some background
information about that.
uThat’s a very good question. Let me start by throwing an
extra term in there: customer financing.
uThat's a good question. Let me see if I can answer it to your
satisfaction.
uYou pose a very good question. First, let me begin by letting
you know that
uThis is a good question and let me attempt to give my
perspective. First,
uThat is a very big question. So let me try to explain. I'll start
with…
uThat is a good question and let me answer by giving you an 4.1 准备现场
作答
4、会谈中回答提问
4.1 准备现场
作答
4、会谈中回答提问
overview of my own experience.
I appreciate that great question. First, let me say that …
Continued Page 22
在会谈中,有些时候不能给对方一个确切的答案,但是
又不能一口否定,那么要使会谈有回旋的余地就得回避明确
的答复。
uI’m sorry. It's a hard question. I don’t think I’m in the
position to answer it. Let me check with our sales team
and get back to you via email. Will that be all right with
you?
uThat's a difficult question for me to answer. What I would
say is that …
uI'm afraid I can't give you a definite reply now. May I
answer that later? I'll need more information to give you
the most accurate answer.
4.2 不准备现场
作答
4、会谈中回答提问
4.2 不准备现场
作答
4、会谈中回答提问
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uGood idea! I totally agree with you.
uI think you are right. 5.1 赞同
5、会谈中表示赞同及回应
5.1 赞同
5、会谈中表示赞同及回应
.
Excellent! That's exactly what I think.
That sounds reasonable. We need toget the best possible deal.
I share your view on that.
I support your opinion.
I've no objection.
I'm in favor of your proposal.
I’m sure you are right.
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