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转自企业网络解决方案中心-http://www.solutioncenter.cn以下真实IP和域名等信息均做了修改!
发此帖只想说明邮件的很多问题不是单方能解决的,若对方不配合处理,根本没办法处理!
xx小x
2007-10-15
发件人： xx小x
发送时间： 2007-10-15 09:59:37
收件人： Chan, Joe
抄送： mike; anita; wilson; lixianglin
主题： Re: RE: Re: RE: Re: T1: shoes/ Mail could not be delivered to other e-mail
Dear All
已测试,问题已解决了,谢谢各位!
xx小波
2007-10-15
发件人： Chan, Joe
发送时间： 2007-10-15 09:51:21
收件人： andy@solutioncenter.cn
抄送： mike; anita; wilson; lixianglin
主题： RE: Re: RE: Re: T1: shoes/ Mail could not be delivered to other e-mail
Dear Andy Now they can tracert and telnet. Problem should be solved. Regards Joe
From: andy@solutioncenter.cn [mailto:andy@solutioncenter.cn]
Sent: Monday, October 15, 2007 9:43 AM
To: Chan, Joe
Cc: mike; anita; wilson; lixianglin
Subject: Fw: Re: RE: Re: T1: shoes/ Mail could not be delivered to other e-mail
Dear Joe
东莞的ISP已经处理了,请测试194.156.63.47 和 194.156.63.48能否tracert和telnet到mail.ixxx.com.cn,谢谢!
xx小x
2007-10-15
发件人： 李xx
发送时间： 2007-10-15 09:21:47
收件人： andy
抄送： mike; anita
主题： 关于邮件问题
andy，您好！
我是电信的李先生,从现在开始贵公司以后的客服服务工作由我来接替,如有技术故障及业务上事务请及时联系我处理.194.156.63.47 和 194.156.63.48 目前已有处理,请测试现在能否正常访问,如还不行请及时联系我.
致
礼！
李xx
lixianglin@xxx.com.cn
2007-10-15
x小x
2007-10-12
发件人： x小x
发送时间： 2007-10-12 17:56:45
收件人： Chan, Joe
抄送： anita; mike; patty.choy
主题： Re: RE: Re: T1: shoes/ Mail could not be delivered to other e-mail
Dear Joe:
我会联系东莞这边的ISP（中国电信）检查，到时再联系你帮忙测试，非常感谢!
xx小x
2007-10-12
发件人： Chan, Joe
发送时间： 2007-10-12 17:53:16
收件人： andy@solutioncenter.cn
抄送： anita; mike; patty.choy
主题： RE: Re: T1: shoes/ Mail could not be delivered to other e-mail
Dear Andy I can telnet mail.ixxx.com.cn 25 from my Pc. However our smtp cannot. I have checked with my ISP. They said the routing from our router to your SMTP server is normal. They said our smtp (194.156.63.47 or 194.156.63.4 may be blocked by your ISP (61.142.0.130) Please kindly check with your ISP. Regards Joe
From: andy@solutioncenter.cn [mailto:andy@solutioncenter.cn]
Sent: Friday, October 12, 2007 5:26 PM
To: Chan, Joe
Cc: anita; mike; patty.choy
Subject: Re: Re: T1: shoes/ Mail could not be delivered to other e-mail
Hi Joe:
我在香港其它服务器上可以tracert到mail.ixxx.com.cn,也可以正常SMTP连接。请问在你们的邮件服务器上能否telnet的到我们服务器的25端口？谢谢！
以下是我在香港其它邮件服务器上tracert的结果。
bash-2.05b# traceroute mail.ixxx.com.cn
traceroute to mail.ixxx.com.cn (202.173.233.xxx), 64 hops max, 40 byte packets
1 xxx.netvigator.com (203.198.177.xxx) 0.728 ms 0.751 ms 1.082 ms
2 172.18.36.105 (172.18.36.105) 4.817 ms 10.152 ms 4.898 ms
3 172.31.250.17 (172.31.250.17) 3.873 ms 4.342 ms 3.696 ms
4 172.31.252.214 (172.31.252.214) 2.394 ms 2.916 ms 2.451 ms
5 172.24.254.193 (172.24.254.193) 2.820 ms 3.064 ms 2.613 ms
6 210.87.254.62 (210.87.254.62) 2.916 ms 2.785 ms 2.565 ms
7 g5-0-0.wttbr01.imsbiz.com (210.87.254.129) 2.796 ms 2.994 ms 2.685 ms
8 ge13-1.br01.hkg04.pccwbtn.net (63.218.115.93) 4.654 ms 3.356 ms 2.963 ms
9 ge3-0.cr02.hkg04.pccwbtn.net (63.218.114.81) 3.184 ms 3.429 ms 3.001 ms
10 chinatelecom.pos9-0.cr02.hkg04.pccwbtn.net (63.218.61.190) 37.046 ms 41.342 ms 36.639 ms
11 202.97.60.205 (202.97.60.205) 37.655 ms 37.712 ms 37.300 ms
12 202.97.33.217 (202.97.33.217) 37.775 ms 45.658 ms 46.547 ms
13 202.97.40.58 (202.97.40.5 47.232 ms 46.248 ms 56.709 ms
14 202.97.26.93 (202.97.26.93) 49.086 ms 48.656 ms 48.229 ms
15 61.145.192.10 (61.145.192.10) 48.049 ms 48.904 ms 46.363 ms
16 202.104.169.14 (202.104.169.14) 45.407 ms 46.600 ms 47.427 ms
17 61.142.0.130 (61.142.0.130) 47.854 ms 48.221 ms 49.686 ms
18 61.142.15.68 (61.142.15.6 45.251 ms 45.091 ms 44.277 ms
19 202.173.233.18 (202.173.233.1 57.608 ms 52.935 ms 54.276 ms
20 202.173.233.xxx (202.173.233.xxx) 52.252 ms 55.659 ms 55.098 ms
bash-2.05b#
xx小波
2007-10-12
发件人： anita
发送时间： 2007-10-12 17:10:40
收件人： andy@solutioncenter.cn
抄送：
主题： Re: T1: shoes/ Mail could not be delivered to other e-mail
请看下面的邮件
Thanks & best regards,
Ixxx DG / Anita Li
Tel:86-769-2299xxxx ext:804
-----邮件原件-----
发件人: Patty Choy on behalf of Ixxx
[mailto:patty.choy@ixxx.com.hk]
发送时间: 2007年10月12日 17:07
收件人: 'anita'
抄送: 'Arnoud (China)'
主题: T1: shoes/ Mail could not be delivered to other e-mail
Anita, you can show to小波 the below message from XXXHK
I really don't understand what they are talking about
-pc-
-----Original Message-----
From: Chan, Joe [mailto:Joe.Chan@mxxx.hk]
Sent: Friday, October 12, 2007 4:39 PM
To: patty.choy@ixxx.com.hk
Cc: Ho, Kathy; Chiu, Debby; XXX HK System Operators
Subject: RE: T1: shoes/ Mail could not be delivered to other e-mail
Dear Patty
We have done some simple ping test and tracert. No email is
tested and thus there is no virus.
My PC can ping your SMTP server (mail.xxx.com.cn).
However, our SMTP cannot ping your SMTP server.
We do not know whether your ISP blocks our SMTP IP.
We will check with our ISP also.
Joe
From My PC
C:\ >tracert mail.ixxx.com.cn
Tracing route to mail.ixxx.com.cn [202.173.233.xxx]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms x.x.x.x
2 <1 ms <1 ms <1 ms x.x.x.x
3 * * * Request timed out.
4 1 ms 2 ms 1 ms 218.189.107.245 (Our ISP )
5 32 ms 32 ms 36 ms 210.0.247.1
6 38 ms 39 ms 39 ms 202.97.4.53
7 40 ms 37 ms 37 ms 202.97.53.113
8 53 ms 44 ms 42 ms 202.97.34.117
9 160 ms 161 ms 159 ms 202.97.34.118
10 60 ms 79 ms 63 ms 202.97.40.54
11 69 ms 65 ms 72 ms 202.97.25.57
12 205 ms 101 ms 72 ms 61.145.192.14
13 133 ms 85 ms 144 ms 202.104.169.10
14 123 ms 131 ms 123 ms 202.104.164.26 (Same)
15 126 ms 115 ms 129 ms 61.142.0.130 (Your ISP )
16 67 ms 63 ms 65 ms 61.142.15.68
17 81 ms 72 ms 87 ms 202.173.233.18
18 67 ms 86 ms 67 ms 202.173.233.xxx
Trace complete.
From Our SMTP to your mail server.
C:\ >tracert mail.ixxx.com.cn
Tracing route to mail.ixxx.com.cn [202.173.233.xxx]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms x.x.x.x
2 * * * Request timed out.
3 1 ms 1 ms 1 ms 218.189.107.245 (Our ISP)
4 36 ms 47 ms 40 ms 210.0.247.1
5 44 ms 39 ms 37 ms 202.97.4.53
6 198 ms 190 ms 192 ms 202.97.53.113
7 46 ms 46 ms 49 ms 202.97.53.29
8 118 ms 66 ms 65 ms 202.97.35.54
9 73 ms 143 ms 72 ms 202.97.40.118
10 78 ms 78 ms 152 ms 202.97.25.57
11 76 ms 72 ms 123 ms 61.145.192.182
12 78 ms 145 ms 86 ms 202.104.169.10
13 71 ms 116 ms 73 ms 202.104.164.26 (Same)
14 * * * Request timed out. (Your ISP )
????
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
-----Original Message-----
From: Tam, Brian
Sent: Friday, October 12, 2007 3:58 PM
To: Chan, Joe
Subject: FW: T1: shoes/ Mail could not be delivered to other e-mail
Please check.
-----Original Message-----
From: Chiu, Debby
Sent: Friday, 12 October, 2007 3:57 PM
To: Tam, Brian
Cc: XXXHK System Operators
Subject: RE: T1: shoes/ Mail could not be delivered to other e-mail
Dear Brian,
Reply by Supplier( as below mail ), Pls check and advise by return.
Thank you.
Best regards,
Debby
------------------------------------------------------------------------
--------
From: Patty Choy on behalf of Ixxx
[mailto:patty.choy@xxx.com.hk]
Sent: Friday, 12 October, 2007 3:50 PM
To: Ho, Kathy; Chiu, Debby
Subject: email server problem
Our IT people in China said:
经他查证,xxHK那边的邮箱服务器从来没有尝试联络我们的邮箱服务器的记录.
意思是说,他们发出来的邮件中间被什么东西给挡回去了,我们的邮箱并没有对他们
的邮件限制. 也就是说需要他们的邮箱服务器供应商查为什么他们的邮件会被阻
隔,是含有病毒还是里面的某些内容不符合中国对于网络邮件的限制规定.
-----Original Message-----
From: Chiu, Debby
Sent: Friday, 12 October, 2007 3:42 PM
To: 'Patty Choy on behalf of xxx'
Cc: 'anita'; Ho, Kathy
Subject: T1: shoes/ Mail could not be delivered to other e-mail
Dear Patty,
Further to below,
Pls check your server in Dongguan office.
Thanks!
Best regards,
Debby chiu -t1
-----Original Message-----
From: Tam, Brian
Sent: Friday, 12 October, 2007 3:14 PM
To: Chiu, Debby
Subject: FW: T1: shoes/ Mail could not be delivered to other e-mail
From: Chan, Joe
Sent: Friday, 12 October, 2007 2:59 PM
To: Lee, Raymond; Kwan, Alan
Cc: xxx HK System Operators
Subject: RE: T1: shoes/ Mail could not be delivered to other e-mail
Dear Alan
Please tell Debby that our SMTP IP addresses have been blocked
by their server.
We suggest them to check their SMTP server
(mail.xxx.com.cn) and Firewall.
Regards
Joe
-----Original Message-----
From: Chiu, Debby
Sent: Tuesday, 09 October, 2007 4:04 PM
To: xxx HK System Operators
Subject: T1: shoes/ Mail could not be delivered to other e-mail
TO : xxx system operators
From: T1-Debby
I cannot send out any mail to <anita@xxx.com.cn > Supplier
checked and sure their E-mail address is workable.
Attached is the mail which I want to send out.
Below mail is the Message telling us it cannot be delivered.
Pls check and advise.
Thank you.
Debby
-----Original Message-----
From: IMSS1 xxx HK [mailto:imss@xxx.com.hk]
Sent: Monday, 08 October, 2007 3:39 PM
To: Chiu, Debby
Subject: Mail could not be delivered
****** Message from InterScan Messaging Security Suite ******
The following mail could not be delivered.
Reason: Unable to deliver message to <anita@xxx.com.cn >.
************************ End of message **********************
<FONT size=2 > CCW IMS Virus Control Center, powered by Trend Micro,
scans all your attachment for known viruses. </A > </FONT > <table >
__________ NOD32 2587 (20071011) 信息 __________
这封邮件已通过 NOD32 反病毒系统检测。 |
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发表于 2007-10-15 22:21