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你可先访问IBM信息中心，“服务和支持”—“分析硬件问题”—“查询SRC”
http://publib.boulder.ibm.com/infocenter/iseries/v5r3/index.jsp
671X，FFF8 to FFF9，
Temporary disk data error
A disk unit service action is recommended only if the Service Action Log contains an entry for this reference code. For more information about the Service Action Log, see Use the Service Action Log.
Use the service action log
For use by authorized service providers.
Perform the following procedure to search for an entry in the Service Action Log that matches the time, SRC, or resource of the reported problem.
On the command line, enter the Start System Service Tools command:
STRSST
If you cannot get to SST, use function 21 to get to DST. See Dedicated Service Tools (DST) in the iSeries(TM) Service Functions . Do not IPL the system to get to DST.
On the Start Service Tools Sign On display, type in a User ID with QSRV authority and Password.
Select Start a Service Tool --> Hardware Service Manager --> Work with service action log.
On the Select Timeframe display, change the From: Date and Time to a date and time prior to when the customer reported having the problem.
Search for an entry that matches one or more conditions of the problem:
SRC
Resource
Time
FRU list
Perform the following:
Choose Display the failing item information to display the SAL entry.
Use the Additional Details function to switch between part descriptions and part locations information.
All new entries in the Service Action Log represent problems that require a service action. It may be necessary to handle any problem in the log even if it does not match the original problem symptom.
The information displayed in the date and time fields are the date and time for the first occurrence of the specific system reference code (SRC) for the resource displayed during the time range selected.
Did you find an entry in the Service Action Log?
Yes: Continue with the next step.
No: Is the OS/400(R) operating system available?
Yes: Go to Use the problem log.
This ends the procedure.
No: Go to Handle problems for non-critical resources.
This ends the procedure.
Was the entry isolated (does the letter "Y" appear in the Isolated column)?
No: Go to the System reference code list. Use the SRC that is indicated in the log to find the correct SRC table and unit reference code. Perform all actions in the Description/Action column before exchanging failing items.
Note: When exchanging failing items, the part numbers and locations found in the Service Action Log entry should be used.
This ends the procedure.
Yes: Display the failing item information for the Service Action Log entry. Items at the top of the failing item list are more likely to fix the problem than items at the bottom of the list.
Notes:
Some failing items are required to be exchanged in groups until the problem is solved.
Other failing items are flagged as mandatory exchange and must be exchanged before the service action is complete, even if the problem appears to have been repaired.
Use the "Part Action Code" field in the SAL display to determine if failing items are to be replaced in groups or as mandatory exchanges.
Unless the "Part Action Code" of a FRUs indicates group or mandatory exchange, exchange the failing items one at a time until the problem is repaired. Use the help function to determine the meaning of Part Action Codes.
Perform the following to help resolve the problem:
For failing items, refer to the Failing items page.
For symbolic FRUs, see the Symbolic FRUs page.
To display location information, choose the function key for Additional details. If location information is available, go to the Locations and addresses page for the model you are working on to determine what remove and replace procedure to perform.
If the failing item is Licensed Internal Code, contact your next level of support for the correct PTF to apply.
After exchanging an item, go to Verify the repair.
Once the problem has been resolved, close the log entry by selecting Close a NEW entry on the Service Actions Log Report display.
This ends the procedure. |
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发表于 2008-04-08 19:55
发表于 2008-04-08 20:24
