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IBM IT技术及管理招聘--深圳(无经验也可)
1-------------------------
IT Specialist - AIX/UNIX Server Specialist(English)- Shenzhen
Job description
- Administer central and/or distributed computer systems.
- Assist with the identification of problems related to product/service installation update configuration operations performance or other aspects of information technology products & services.
Job Requirment:
Technical Skills:
Skill 1 - Unix System Administration
Skill 2 - Unix - AIX 5.3
Unix -AIX 5.3
Skill 3 – TSM/Storage experiences
Skill 4 - HACMP
Skill 5 - pSeries hardware - p5xx
Non-Technical Skills:
Skill 1 - Problem solve/troubleshooting/lateral & analytical thinking
Skill 2 - Written/verbal communication in English
Skill 3 - Teaming Skills
Required
Associate's Degree/College Diploma
At least 2 years experience in Unix System Administration,Unix -AIX 5.3,HACMP,pSeries hardware
English: Fluent
Preferred
Bachelor's Degree
Additional information
- Good knowledge of SUN/HP UNIX hardware platforms
- Strong UNIX fundamentals
- Good understanding of software upgrade/migration process
- General knowledge of storage subsystems inc. Shark EMC and XP.
- Experience with SAN solutions
-Good knowledge of UNIX security
- Ability to review minor solutions
-Strong skills in networking concepts ( TCP/IP)
* This position is for IBM Global Delivery Centre
2-------------------------
IT Specialist - Windows Server Specialist(English) - Shenzhen
Job description
- Windows System Troubleshooting/problem determination
- Windows environment performance monitor and tuning
- Windows system and application installation, Windows configuration changes
- Application troubleshooting/problem determination help
- Application content ( code/module ) update
- Application configuration changes
- Windows system health check, deviation fixing. APAR Installation
Required
Associate's Degree/College Diploma
At least 2 years experience in Windows Server support
English: Fluent
Chinese simplified: Fluent
Preferred
Bachelor's Degree
Additional information
- 2+ years experience with Windows Server support
- Good communication skills
- Good team working skills,demonstrated positive attitude
- English skills CET-6: good command of English(Speak/Write/Read/Listen)
- MSCE 2003
*This position is for IBM Global Delivery.
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IT Specialist - Domino Systems Management Specialist - Shenzhen(English
Job description
- To provide the remote support for domino server on the Window/Aix platform.
Required
Bachelor's Degree in Information Technology
English: Fluent
Additional information
- At least three years working experience in domino/Lotus notes server management in foreign company.
- Good command of English in reading, speaking and written.
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IT Specialist - Middleware - WebSphere(English) - Shenzhen
Job description
- Provide web middleware administration services in Unix/ Window/ Mainframe environments for internal/commercial customers.
- Middleware server upgrade and service maintenance.
- Performance turning and trouble shooting for the middleware products.
- Enterprise infrastructure creation and build up.
- Security checking and system health checking for regular environment to ensure the continued operational stability of the supported systems by examining.
- Actively involved in requirement/technical discussion with experts overseas.
- Able to work on flexible hours.
Required
Bachelor's Degree in Information Technology
At least 2 years experience in J2EE,WAS,Weblogic,Unix,OS/400
English: Fluent
Preferred
Master's Degree
Additional information
- +2 years experience in J2EE.
- +2 years experience with WAS/ Web logic or other web middlewares.
- Excellent knowledge of Middlieware administration.
- Knowledge of Unix/ Linus and shell scripting.
- Knowledge of OS/400, z/OS operating systems and Utilities
*This position is for China Global Delivery.
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Project Administrator(English) - ShenZhen
Job description
1. Provide the good service to the client
2. Information Management
Required
Associate's Degree/College Diploma
Basic knowledge in project service management in foreign company
English: Fluent
Preferred
Bachelor's Degree
Additional information
1. Fluent in English and Cantonese
2. Use EXCEL / Lotus 1-2-3 for statistical analysis
* This position is for IBM Global Delivery Centre
Project Administrator(English) - ShenZhen
6-------------------------
Systems Support Specialist- Patch Admin - Shenzhen(English)
Job description
To work on security patch tool (Patchlink) ’s daily administration, follow up, arrange schedule and reporting
Required
Bachelor's Degree in Information Technology
English: Fluent
Additional information
Mandatory Skills
- Familiar with functions and features of general PC system
- Hard working, good communication and interpersonal skills
- Willing to work on shift hour including non office hour, Sat, Sun
- General Computer Knowledge
- With MS Office usage experience
- U Graduated or College graduated is acceptable
- Willing to work on detail and routine work
- With Patience
Desirable Skills:
- no working experience is also acceptable;
- Good command of spoken and written English and Cantonese is preferable;
* This is for IBM Global Delivery Centre
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Project Manager - English - ShenZhen
Job description
This role is the primary contact between the DPE and delivery support organization. They are an integral part of the account planning and delivery support strategy. They support the DPE and/or PE as the service delivery advocate. They proactively monitor the problem and change process and manages problem and change issues and alerts as needed. They work with the customer (project office) to understand issues and requirements and responds to requests for new services (RFS's) to help grow the business. They help to ensure quality of service and manage cost of delivery by looking at better ways to provide service in a cost efficient manner. They lead and direct the delivery team with direction from the DPE/PE and may be assigned to one or more accounts depending on their size and complexity. They monitor and manage Service Level performance on assigned account(s) and reports attainment and potential exposures in a timely manner.Responsibilities include:- Provide DPE/PE single point of contact and be the advocate between Service Delivery and the DPE/PE/Customer- Manage cost including annual DOU/interlock plan negotiations between service delivery and the DPE/PE- Ensure positive customer satisfaction and customer relationship is maintained- Manage delivering to contract performance standards and client measurements- Drive/Manage service quality and improvement of service delivery processes- Participate in the (O)/U cost/recovery management with the DPE/PE- Continually identify ways to reduce cost delivering the services and improve service- Deliver on service commitments- As directed by the DPE/PE, drive/manage subcontractors/third party providers- Participate in Technical proposal preparation and submit to DPE/PE for review and approval- Participate in account plan/strategy- Understand customer requirements and business opportunity/requirements identification, guidance, support and closure- Provide technical support and participate in the Change Control Board and/or change control process- Provide account leadership/direction and technical support- Participate in response to RFS's on behalf of the delivery organization- Drive/participate and coordinate audit readiness and GSD331 compliance for delivery- Drive/participate and coordinate crisis management
Main Responsibilities;
-Project Management of approved projects.
-Act as the single point of contact for nominated interaction between IBM and the Client and/or other vendors (e.g. 3rd party suppliers)
-Act as Primary Contact for the project and perform the required Management activities in compliance with agreed standards and processes. These activities include estimating, tracking of financial status, and IBM and Client reporting of the project
-Agree on requirements, deliverables, target dates, cost and 3rd party dependencies
-Change Management of Client requirements/scope for the project
-Manage impact of changes to the project and Priorities on the delivery organization
-Reporting & Tracking of project progress
-Facilitation and coordination of timely delivery of all project components, work products and deliverables
-Work with Delivery Teams to obtain any release schedule data required to assist in the scheduling and management of the project
-Escalation of project related RAID (Risk Action Issue Dependency) items where appropriate to IBM Management, Client, delivery hierarchy and 3rd parties
Required
Bachelor's Degree
English: Fluent
Additional information
Requirements:
-Graduate from an institution of repute
-Preferred Degree/Diplomas would include Information Technology; Engineering or Science
-PMI Certified
-6+ years experience
-Good knowledge of project management methodologies and tools
-Demonstrated project management skills in a complex environment
-Excellent inter personal skills
-Excellent written and verbal communication skills
*This position is for IBM Global Delivery.
8-------------------------
System Operation - English - Shenzhen
Job description
- Provide 24X7 System Monitoring and event reporting
- Maintain and monitor systems performance, security and threshold requirements
- Ensure the accurate and timely recording of support effort according to contractual commitments
- Conform to business controls ie. audit requirements, Business Conduct Guidelines, Confidentiality Agreements,
- Maintain a good understanding of business needs and priorities,
- Adhere to Standard Operating Procedures,
- Review and provide update information for operational documentation,
- Problem and Change management based on IBM process
- Operation Supports the processing environments
Required
Bachelor's Degree
English: Fluent
Additional information
- High English Skills (Oral, Reading , Writing)
- High Customer Interaction Must have
- Minimum 1 year working experience on Wintel or Unix platform (2 yrs Preferred)
* This is for IBM Global Delivery Centre
9-------------------------
Technical Support Specialist - Linux Systems Administrator - Shenzhen(English)
Job description
- Monitoring of Linux disks
- Monitoring of the availability of applications
- Monitor of application and userids for looping, autologging, etc.
- Problem management (Manage Now & FITS)
- Actively manage and own a ‘major incident’ through to recovery/resolution
- Determine impact and urgency of ‘major incident’
- Compose and distribute Interrupt Notification in case of ‘major incident’
- Take ownership for all problems.
- Maintain up to date list of all open problems {is ISG task}
- Timeline started at initiation of every major incident and updated at regular intervals for the life of the Major incident.
- Follow the Notification process for major incidents
- Change management related problem management (Manage Now)
- AS enabling : problem reporting, daily, weekly and monthly tasks (together with IAS enabler)
- IAS administrator for managers without a HONE userid
- Linux authorisation administrator for Hone Link support (AS, TE, ISG, TBI) via LDAP client
- Worldwide CFSWeb authorisation administrator (backup role)
- Worldwide EPLF ‘worldwide crossborder’ authorisation administrator
- User administration for UITVMF
- Backup for the country coordinator role as defined in chapter 14.2
- Follow up request of autolog and meg tables updates with enablers
- Participate in conference calls
- Promote HONE documentation to Document application
- Create Zest report
- Participate in meetings (e.g. Change (CAB), Problem management)
- Testing of new applications/VM releases etc
- Participate in PCS projects (where applicable)
- Maintain MISCAPPL (responsible contacts development/enabling)
- Maintain ISG PM Tool as dedicated problem management tool for ISG (e.g. knowledgebase)
- Maintain documentation in ISG Library (maintain knowledge and procedures)
- Maintain Interrupt Notification distribution lists
- Perform/Chase initial Root Cause Analysis for the problem (Sev1 always; Sev 2 on SDM discretion)
Required
Bachelor's Degree
English: Fluent
Additional information
- Knowledge of English both spoken and written
- Good communication skills
- ITIL knowledge
- Strong problem and change mgmt discipline
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发表于 2008-04-29 17:41
发表于 2008-04-29 21:26
