UX:vxfsERROR: V-3-22168: Cannot open portal device

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Document ID: 282697
http://support.veritas.com/docs/282697

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Attempting to mount a newly created VERITAS File System after a new installation of Storage Foundation for 4.x - UNIX, or VERITAS File System, an error message occurs about not having a license to run the program
Exact Error Message
UX:vxfs mount: ERROR: V-3-22168: Cannot open portal device: No such file or directory
UX:vxfs mount: ERROR: V-3-25255: mount: You don't have a license to run this program
Details:
The above error condition occurs when trying to mount a file system when one of the below conditions is met:

The file system that was created is a VERITAS File System (VxFS) and the VERITAS File System package, VRTSvxfs, is not completely installed
The file vxportal is not created in the /devices/pseudo directory
The file fdd is not created in the /devices/pseudo directory

To resolve the issue, follow the below steps:
1. Verify that the VRTSvxfs package is completely installed by executing the below command and verify that the "STATUS" is "completely installed":
# pkginfo -l VRTSvxfs | grep STATUS
If the package is not completely installed, this is the probable cause, and removing the package and re-installing it should allow the newly created file system to mount and the below steps do not need to be followed. If the file system still will not mount after removing and re-installing it, or the VRTSvxfs package shows as "completely installed",  please continue with the steps below.
2. If the package has been removed and re-installed, or the status shows as completely installed, verify that below two files exist in the /devices/pseudo directory:
# ls -lad /devices/pseudo/vxportal*
drwxr-xr-x   2 root     sys          512 Oct 23 13:05 devices/pseudo/vxportal@0
crw-r-----   1 root     sys      300,  0 Oct 24 15:32 devices/pseudo/vxportal@0:0
# ls -lad /devices/pseudo/fdd*
drwxr-xr-x   2 root     sys          512 Oct 23 13:05 devices/pseudo/fdd@0
crw-------   1 root     sys      301,  0 Oct 24 16:03 devices/pseudo/fdd@0:0
3. If either of the above files do not exist, execute the below commands to create them:
# devfsadm -v -i vxportal
devfsadm[2064]: verbose: mknod /devices/pseudo/vxportal@0:0
# devfsadm -v -i fdd
devfsadm[2065]: verbose: mknod /devices/pseudo/fdd@0:0 0l/3l/20600
4. Execute the mount command that was generating the error before. The file system should mount and the error should no longer occur.
   
# mount -F vxfs /dev/vx/dsk/testdg/testvol /testvol
Products Applied:
File System for UNIX/Linux 4.0 (Solaris), 4.1 (Solaris), 5.0 (Solaris)
Storage Foundation for UNIX/Linux 4.0 (Solaris), 4.1 (Solaris), 5.0 (Solaris)
Last Updated: December 08 2007 07:02 PM GMT
Expires on: 12-07-2008


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Subjects:
File System for UNIX/Linux
   Application: Configuration
Solaris
   Application: Configuration
Storage Foundation for UNIX/Linux
   Application: Documentation
Languages:
English (US)
Operating Systems:
Solaris
10, 8.0, 9.0


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