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Globalization QA Engineer
Job Overview
This position is responsible for creating, maintaining and executing tests to validate that translated, and/or English, products behave correctly on the target locale. This position is also responsible for ensuring that the product quality meets corporate and industry standards, for single or multiple product areas.
Key Responsibilities
Full cooperation with project members both inside and outside the group.
Focus on continued improvement in quality, productivity and efficiency within the scope of the department as well as the company.
Assist in definition of testing plans, policies, criterion and flow, provide I18N/L10N knowledge support to both internal and external group members.
Develop, maintain, and execute L10N/I18N test plans and test cases for local customizations.
Evaluate the quality of problems for product, verify fixes and propose a fix to address the problems. Additionally, write test plans to address the problems for future release for local OS/database/3rd party software.
Summarize and maintain QA testing documentation for QA processes and problems tracking.
Submit regular reports as instructed for each project.
Create and maintain the linguistic test data for the given language.
Analyze text and generate the expected linguist analysis based on the specification - GUI Analysis from linguistic perspective as well as, display, layout, etc.
Evaluate linguistic coverage (GUI strings, help and document review), report accuracy, identify linguistic bugs, trace regression of the products and technology, test tool development, debug through product localization code and coordinate with other test teams.
Work closely with the relevant country field staff to educate, inform and disseminate relevant product knowledge; and solicit information on overall localized product quality and applicable product information.
Understand and stay up to date with corporate standards, SDM, and P360.
May work on i18n projects for languages that may not be within the language skill set.
Assist in training colleagues and new team members of the i18n/l10n process and technical product matters as necessary.
Typical Role Definition
Professional Staff. An intermediate level professional Role. Some evaluation, originality or ingenuity required to perform tasks. Knows and applies the fundamental concepts, practices, and procedures of a particular field. Knows the basic job duties. Performs work under general supervision that is varied, and may be difficult, yet typically involves limited responsibility. Works on problems where analysis of situations or data requires a review of a variety of factors.
Job-Specific Authority and Scope
Generally works without consulting their manager.
Independent decisions are made daily.
Examples of typical decisions without manager consultation:
Design and translated product correctness
Differentiate a code bug from a design intent
Use of testing techniques to verify correct function
Typically has no direct reports.
Typically has no total staff.
Typically has a geographic focus of Country.
Typically does not manage a budget.
Business Travel and Physical Demands
Business travel of approximately 10 or less percent yearly is expected for this position.
Physical demands:
Office environment. No special physical demands required.
Preferred Education
Bachelor's Degree or global equivalent in Computer Science, Electronic Engineering, or related majors.
Work Experience
Typically requires 2 or more years of experience in development, research, and/or product testing.
Skills
Ability to follow and report exactly as described in test cases/procedures.
Ability to determine sufficiency of test cases/procedures to ensure high product quality.
Ability to design and build test cases/procedures to an approved specification.
At least bilingual with one of the language being English. Must be able to speak, write and read fluently in both languages.
Strong analytical skills and excellent trouble shooting skills.
Strong testing and problem solving skills, good fundamental programming knowledge, good knowledge of miscellaneous test methodologies, techniques and harnesses.
Demonstrated coding ability in C/C++, C#, Java, Perl and/or test automation tools such as WinRunner or SilkTest is preferred. |
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