WhatsUp Professional - Error: The script timed out

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WhatsUp Professional - Error: The script timed out because it exceeded 1800000 seconds
Product:
Version:
Platform:
WhatsUp Professional,
WhatsUp Professional Premium
2006
Windows 2000 SP4,
Windows XP SP1 or later,
Windows 2003
Question/Problem: I'm trying to view one of the WhatsUp Professional reports, and I'm receiving the following error instead of seeing the report:
The script timed out because it exceeded 1800000 seconds
Answer/Solution:
This is a known defect in the WhatsUp Professional 2006 software.
You can correct the problem by editing the following lines in "
dir>\HTML\1033\NmConsole\StandardIncludes\ApplicationContext.inc".
Change lines 228 and 229 from:
            Session("nScriptTimeout") = nScriptTimeout;
            Server.ScriptTimeout = nScriptTimeout;
To:
            Session("nScriptTimeout") = (nScriptTimeout / 1000);
            Server.ScriptTimeout = (nScriptTimeout / 1000);
Restart the "Ipswitch WhatsUp Engine" service.
Note: This defect has been fixed in WhatsUp Gold v11.
Document #:

Revision Date:
WP-20060323-CL01

02/14/07

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