EMC 易安信电脑系统（中国）有限公司招聘Assc Implementation Specialist----Beijing

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EMC 易安信电脑系统（中国）有限公司
•        公司行业：IT
•        公司性质：外资
公司简介:
公司概况
信息是一家公司最重要的资产。EMC 提供了帮助您利用这一资产的工具。凭着我们的系统、软件、服务和解决方案，我们能够与您一道为您的公司打造一个综合性的信息基础架构。
我们帮助客户设计、构建和管理智能、灵活而且安全的信息基础架构。这些基础架构形成了多用途的基础，在此基础上，企业可以实施他们的信息生命周期战略，加强其关键信息资产的安全性，利用其内容实现竞争优势，自动化其数据中心操作，减少用电及冷却成本等等。
利用信息基础架构，您可以避免潜在的严重风险，降低信息管理所产生的巨大成本，同时又能充分利用信息的价值来实现业务优势。
招聘职位 :
Title: Associate Implementation Specialist
•        工作性质：全职
•        工作地点：Beijing
•        学历要求：本科或以上学历，计算机相关专业
•        招聘人数：1
•        发布日期：2009-11-11
•        截至日期：2009-12-11
        
Job Description

General Summary
Provides basic implementation support on EMC products involving software, at the customer site, including pre-site inspection, initial installation, troubleshooting, implementation, basic customization, basic integration and outline orientation for the customer. Assists Customer Service in standard product implementation services. Works closely with EMC Sales, Customer Service, Project Manager and other TS personnel, Corporate Technical Support and the customer to ensure a smooth implementation and transition from start-up to integration/production mode.

PRINCIPAL DUTIES AND RESPONSIBILITIES
Represents EMC in a professional manner to customers, EMC partners and other EMC personnel at all times. May train customer personnel when authorized by TS management on less complex EMC solutions
Performs according to established safety standards. Reports unsafe situations and recommends improvements. Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures. Keeps Project Managers informed of activities, alerting of any issues promptly. Provides updates to EMC case tracking system and or other technical applications for Software implementation and Problem Reporting/Resolution. Provides details for end-of-project reports and in some instances completes the reports on less complex projects.
Provides knowledge transfer throughout and at the completion of assigned projects
Supports and reports to engagement Project Manager while assigned to active customer engagements. Ensures that all project communication with the customer goes through the engagement Project Manager.
Seeks advice or assistance from TS management, TS technical personnel, and/or CS Technical Support as required during difficult customer situations. Works in conjunction with EMC CS and TS colleagues to ensure effective resolution of technical issues encountered during implementations.
Installs EMC software products in a Mainframe and/or Open Systems hardware environment at the direction of the EMC Project Manager, Solutions Architect or Program Delivery Team Lead. Performs moderately complex and/or extended-stay software implementations. Assists in more complex software implementations working in a more closely supervised environment. Successfully manages relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May be required to support Program Managers, Project Managers and Solutions Architects in developing Scopes of Work and Project Plans. May also occasionally support other activities as needed.
Maintains awareness of existing or potential customer software and machine situations. Proactively alerts customer and manager of potential problems based upon strong working knowledge of software and hardware compatibility within the customer's environment. Actively works to educate others in the region and nationally on potential problems and resolutions.


联系方式
电子邮件： job_china@emc.com
     备注：申请职位请在邮件主题中注明申请职位名称及城市。