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本帖最后由 123jinxiao 于 2011-07-12 11:21 编辑
联系方式：jinxiaohuat@yahoo.cn（Email）
jinxiaohuat@live.com（msn）
7.12职位更新。
IT service/infrastructure背景，看不同行业客户，负责项目delivery，维护现有项目的同时为公司带来新项目。
上海：FSI/MDI 北京：retail/PS 深圳：PS 海南：PS(airline) 苏州：PS(telecom)，不同行业base地不同
Job Description of Account Delivery Executive ( Client Delivery Manager)
Measured by performance of the account they are running
Oversees all aspects of the account; OP, Rev, Delivery, Add On
Engages in peer-to-peer dialogue with clients about their industry and their situation
Opens new discussions and builds new opportunities with clients
Constructs the overall transformation roadmap for the client
Builds strong rapport with clients creating respect and trust
Opens new relationship opportunities within the client environment
Understands how to construct and gain agreement for business cases
Selects appropriate tools available to develop and validate business cases including lifetime costing
Shapes and influences client attitudes to outcomes and key benefits for the client Plan and lead delivery of workshops and facilitated client events
Develop Management of Change (MOC) work streams and
lead the implementation of MOC activities acting as the change consultant for the client
Ability to propose solutions, addressing client business issues and objectives using a combination of hp standardized and customized services.
Shapes approach to identifying and managing risks and assumptions and for realising benefits at a programme level
Creates proposal describing the hp solution and the associated value proposition, ensuring knowledge capture sessions are arranged and executed
Client is typically a senior level manager. Can select/customize appropriate frameworks for delivery.
Runs one or more segments of solutions/services business.
Assures that correct team is assembled for the engagement.
Owns team business goals. Overall engagement portfolio potential $10M - $15M and/or Service based consulting account potential typical total contract value (TCV) $50M
Qualifications
Education and Experience Required:
5 years experience in commercial or public sector. Advanced Educational degree preferred.
Critical Competencies to Drive Business Results:
Strategy Operationalization & Implementation
Establishes and drives the operationalization and execution of business vision, strategy and direction
Cost and Budget Management
Establishes, tracks and enforces spending parameters to protect business assets, and ensure their effective engagement
Program Coordination
Coordinates day-to-day activities to meet project/program requirements
Engagement Resourcing & Optimization
Applies understanding of opportunity requirements to resource, manage & optimize engagements efficiently and cost-effectively
Coaching/Supervision
Assesses and manages employee performance to ensure individual and group excellence
Financial/Business Acumen
Exhibits authoritative business and financial acumen to develop meaningful business or operational recommendations
Partner Resources
Effectively accesses appropriate partner resources associated with a solution and guiding account strategy
BU Business Context
Understands the market segments sold into, the business challenges addressed by Business Unit (BU) solutions, and strategy for market penetration
BU Solutions
Understands BU solutions in area-of-responsibility- what they consist of, product roadmaps, key technology concepts, and the competitive landscape in which they are sold
Solution Interfaces
Understands how services in area-of-responsibility fit within or interface with the sales of other solutions - other Global/General Business Unit (GBU)s, or partner strategies
Change Management
Develops methods for supporting innovation and change across the organization
Problem Solving
Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution |
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发表于 2010-12-15 14:13