Mainframe 类职位

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Mainframe Computing - Development Tools Support   
  
Education Level   Bachelors Degree   
Position Description   DT Support is responsible for level 2 and 3 support for a variety of development tools, change management tools, middleware, and testing environments, in both mainframe and distributed environments. A technical programmer hotline and help desk is provided to a large programmer base for supported products and is manned according to a support rotation. Weekend work includes operational requests which impact production, infrastructure turnovers and systems verification.

The job function has a heavy focus on providing technical assistance to programmers and troubleshooting infrastructure problems in supported products so the applicant should have good communication skills and enjoy helping and training other people   

Skills Required  
• Development experience using Natural, Adabas, MVS, JCL, TSO, CICS, DB2, Sybase, MQ, Shadow Direct
• Expert knowledge of Adabas/Natural programming and internals (system files, user exits, DBA facilities)
• Experience with Adabas / Natural troubleshooting
• Experience with Natural DB2 static & dynamic mode and knowledge of the DB2 catalog structure (plans, packages, etc)
• Experience with accessing Adabas from distributed platforms using Shadow Direct SQL, and CICS ACI
• Experience with accessing distributed platforms from the mainframe via EntireX / SOA
• Distributed development experience is recommended with skills including Java, PERL, SQL (Sybase & DB2) and HTML
• Experience with DBA facilities for maintaining Adabas file structures and Natural Security.
• Strong verbal and written communication skills including ability to train others and maintain user facing systems documentation
• Support of mainframe programmers via hotline and support tickets
• Weekend and On Call rotation
• Knowledge of Morgan Stanley infrastructure including File Translation and Systest is recommended  



IT SH, Enterprise Infra Mainframe Computing - Adabas Operations   

Education Level   Bachelors Degree   

Position Description   
Responsibilities include the day to day operations of a large scale ADABAS installation, file maintenance, reorders etc. The DBA Operations team provides level 2 and 3 problem analysis and escalation. DBA operations is responsible for performance and tuning of the ADABAS environment on an ongoing basis. The operations team also assists the Engineering team with software installation, configuration, customization, maintenance, performance tuning and vendor escalation for ADABAS and related products as needed. Extensive experience in the ADABAS product suite along with exceptional problem solving and analytical skills is a requirement.   

Skills Required   
• Exceptionally strong ADABAS experience (V7.4.4 and above) - Internals/Fundamentals/Installation and Operations
• Large ADABAS installation operations experience with multiple databases and Expanded file manipulation experience
• Strong Natural experience
• Predict, Entire System Server, Natural ISPF, Natural DB2 experience.
• MVS OS/390, ZOS / JES2 JCL experience a requirement.
• Assembler knowledge a distinct plus
• Previous Natural Coding experience as a developer.
• CICS environment knowledge.
• SAS coding knowledge.
• Knowledge of Windows products such as Word, Excel, etc.
• Weekend work and on-call rotation required
• After hours work required on as needed basis for problem escalation  


IT SH, Enterprise Infra Mainframe Computing - DB2 Operations   

Opening Information  
  
Education Level   Bachelors Degree   

Position Description   
DB2 Operations provides L1 and L2 support services for DB2 on z/OS including processing developers’ requests for database maintenance and migrations, some application performance troubleshooting and scheduled database maintenance. Provide hotline coverage and off hour production support, including weekends.   

Skills Required  
• Experience with DB2, version 8 or higher in a production support role.
• Experience supporting large(multi terabyte) database and mission critical, high throughput applications in a datasharing tiered architecture.
• Working experience with Database utilities and OEM database maintenance utilities suite
• Working experience on DB2 security and administering database entitlements is required and conceptual knowledge of ITIL, SOX, BASL etc is desirable.
• Proficiency in the use of Object Management and monitoring tools
• Knowledge of REXX and DB2Connect
• Working knowledge of DB2 C and SQL stored procedures
• Effective utilization and monitoring of DB2 storage and experience in capacity planning.
• Working knowledge of MS Office suite for management reporting purposes is desirable.
• Working knowledge of application development/debugging tools will be an added plus.  



IT SH, Enterprise Infra MC- z/OS System Programming / Performance Engineer
Position Description
•        Responsible for design and maintenance of the z/OS operating environment that provides the technology, stability and power to meet the Firm's z-platform computing requirements
•        Responsible for all performance aspects on the z-platform, including capacity planning, systems performance management as well as storage performance

Skills Required
- Strong SMP/E skills
- Experience with z/OS and ISV software installations
- Excellent testing skills (design tests to validate software functionality, robustness, performance)
- HCD/Hardware knowledge
- Strong dump reading
- Internals of z/OS
- REXX, SAS, JCL

Skills Desired
- Strong experience with capacity planning in a multi-CPU & Sysplex environment
- Strong verbal and written communications skills
- Ability to interface with various levels of management and with business clients
- Experienced at trouble shooting performance issues in z/OS environment
- Strong knowledge of WLM, RMF, Omegamon, SAS, Epilog and SMF data collection and reporting
- Knowledge of following hardware: IBM mainframe servers (z10, z196), coupling facilities devices, IBM and EMC storage subsystems
- Experienced at tuning an environment with heavy Natural/Adabas, DB2 and CICS workloads



IT SH, Enterprise Infra MC - CICS Engineer

Position Description
Responsible for installing, customizing and maintaining all software that run in the CICS environment. Position also includes on-call support responsibilities as well as providing technical support to end-user community

Skills Required
• Strong knowledge of CICS, CICSplex and SMP/E
• Experience working with: Cobol / Assembler, VSAM, JCL, CA-Top Secret / RACF, CA-Intertest, IPCS, CICS Performance Analyzer, SAS, IBM Utilities and DB2, diagnostic tools such as Omegamon/CICS and Mainview for CICS
• Proficiency in the maintenance of IBM CICS software
• Skilled at troubleshooting problems in a CICS environment.
• Strong dump analysis skills using IPCS
• Strong communication skills
• Working knowledge of Natural & Adabas
• Weekend work and on-call rotation required



Enterprise Infra TAPSco - Mainframe Data Center Operation Technical Manager
Morgan Stanley’s state-of the art data center is seeking an IT professional to work as part of its Data Center Operations team. The ideal candidate will be highly proficient in the following skills:
•        Management skills that lend themselves to mentoring and talent management of an Operations team.
•        Assist in the technical advancement of a level 2 team.
•        Perform level 2 support and resolution for infrastructure and batch issues.
•        Communication, both written and oral: ability to communicate effectively with senior Business Unit and IT managers as well as across the various technical teams throughout the Firm.
•        Ability to lead and facilitate global conference calls relating to problem triage, acting as the primary focal point of escalation.
•        Analytical skills: ability to “connect the dots”, showing a keen understanding of how problems and issues in one area could potentially impact other areas.
•        Ability to analyze process and procedure, identifying weaknesses or deficiencies, and to implement improvements.
•        Organizational skills: ability to prioritize team assignments and workflow, ensuring that Data Center services are performed to the highest standard.
•        Client Focus: ability to build strong relationships through quality of work and thought leadership; to understand and manage clients’ expectations.
•        Self motivation: ability to anticipate the needs of the department and clients, and to drive the process of delivering solutions.
•        Team Player: ability to build effective relationships across departments and levels.
•        Technical Skills:
- prior experience with IBM mainframe systems is required.
- C# and ASP.NET skills are a plus.
Primary Responsibilities:
•        Monitor all batch flow processing and insure timely completion of endpoints/milestones.
•        Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly.
•        Provide escalation support for the L1 batch team for all batch abends.
•        Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Datacenter management when necessary.
•        Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools.
•        Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.
•        Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.
•        Respond to all hardware faults or failures requiring escalation and support from outside vendors. Work with vendors toward resolving these incidents. Report them via problem tracking software.
•        Respond to all console messages and alerts requiring intervention and action.
•        Track and document all outages and incidents which adversely impact the environment
•        Candidate must have experience in Mainframe batch environment; knowledge of support operations best practices and processes; experience managing people; experience creating operational metrics;
•        The candidate must have a strong desire to continuously improve processes and procedures
•        Ability to perform shift work. - 3 day/4 day work weeks, 12 hrs per shift, including weekends and holidays


Enterprise Infra TAPSco - Data Center Operation Technical Analyst
Position Description   
Join a team that provides critical Level 2 and 3 support for a Operations Team supporting a large scale Mainframe Data Center. Candidate must want to work in an environment that strives for constant team and individual improvement. Interface with all Support teams - Mainframe and Distributed Engineers, Application Support, Vendors, and Senior IT managers as you ensure mainframe and Business critical batch availability.

Main responsibilities include:
SLA Management
Using all resources available to ensure critical batch milestones are met
Monitor system infrastructure availability
Daily/Nightly reporting and senior management communications
Incident Management
Identify, address and resolve mainframe infrastructure issues
Provide escalation support for the L1 batch team.
Manage incident/outage calls with infrastructure and application support teams.
Problem / Change Management
Work with all Support teams to ensure issues do not reoccur.
Track Support team progress on root cause analysis through to implementation of permanent resolution.
perform weekend maintenance procedures including system IPL's and PORs.   

Skills Required   
Operations experience in a large-scale OS/390 SYSPLEX Mainframe Data Center
Expert knowledge of OS/390 Operation commands and OMEGAMON
Work experience with a Scheduling package, e.g – CA7, OPC, Autosys, etc
Strong JCL and batch problem diagnostic skills
Ability to navigate through the IBM HMC to perform system shutdowns, IPLs, PORs
Working knowledge of a Data Center Automation tool is preferred – such as, OPSMVS, AUTOOPER , etc.
Knowledge of Data Transfer protocols – NDM, FTP
Knowledge of an incident management ticketing system
Strong oral and written communication skills.
Ability / willingness to address any problem and be persistent in escalation
Daily/Nightly reporting and senior management communications

Ability to perform shift work. - 3 day/4 day work weeks, 12 hrs per shift, including weekends and holidays.