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Some information about error 692,for reference only.
Take the following steps:
1 Check the server error log for other errors that may have been raised prior
to the 692 error. Save the entire error log.
2 Obtain page information by running dbcc page as soon as possible, using
the database ID and page number shown in the message:
1> dbcc page (<db_id>, <page_number>, 0, 1, 1, -1)
2> go
Warning! Use the dbcc page command only as directed above.
3 Identify the object named in the error message using the following isql
commands:
1> use <database name>
2> go
1> select name from sysobjects where id=<object_id>
2> go
4 Find information about this object in sysindexes:
1> select first, root, doampg, ioampg from sysindexes
2> where name = object_name(<object_id>)
3> go
5 To determine the full extent of the corruption, run the dbcc checkdb and
dbcc checkalloc commands (or dbcc checktable and dbcc tablealloc) as soon
as possible. On version 11.5 and higher, you can also run dbcc
checkstorage.
6 To check if this error is a result of hardware failure, examine your
operating system error log and correct hardware problems. See Chapter 2,
“Checking the Operating System Error Log” for assistance.
If the 692 error is not a soft error (one that exists only in memory), the problem
is severe. Sybase Technical Support may be able to help you recover from the
error. However, this recovery procedure often results in loss of data; if this is
unacceptable, you will probably need to restore from backups.
Additional information Refer to the Error 605 writeup for a discussion of potential causes of hardware
error. Refer to Chapter 2, “Useful dbcc Commands” for more dbcc
information.
Have the following information ready before calling Sybase Technical
Support:
? Adaptive Server version and SWR version level
? Server error log
? Operating System error log
? Output of the sysindexes query and dbcc checks from Steps 2, 4, and 5
above.
A database dump and transaction log dumps may also be required.
Version in which this
error is raised
11.0.3 and later |
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