【北京】赛门铁克（symantec）内部推荐（2012.12.05 更新）

eggitta

【北京】赛门铁克（symantec）内部推荐（2012.12.05 更新） 赛门铁克是全球第四大独立软件公司，同时也是全球最大的信息安全厂商和服务商。福利介绍·                  每年15天年假，30天带薪病假；·                  高级职位的offer会有一些RSU股票（干股）；·                  公司给员工、员工配偶及员工子女购买商业保险；·                  其他：培训费、健身费、探亲费等。下面列出近期正在进行招聘的部分职位，有意者请将个人简历（中，英文）发送至 andrew_huang@symantec.com，如果合适我可以进行内部推荐。 ====================

Title	SQA Engineer
Auto req ID	5951BR
Location	Beijing, CHN Tsignhua Science
Responsibilities	Conduct new requirement review       and design test strategy/test case and execute accurately.     Perform test automation script       development to benefit the case execution.     Follow the formal defects       process to file defects and work closely with developer to h reproduce       and troubleshooting effectively.     Works on test script automation       procedures using a variety of software programming languages including       Perl, C++, Java, SQL and Visual Basic as the specific job requires     Analysis test result and       generate test reports.     Escalate any risks to team       leader as early as possible.     Develop new thoughts on       improving test strategy and test efficiency.
Qualifications	5+ years experience of software       testing on enterprise products     MS/BS in Computer Science or       related field.     Have performance test experience       is preferred.     Have good understanding of       Windows based operating system fundamentals.     Have good understanding of       Network, TCP/IP and Routing/Switching protocols.     Have basic knowledge on       Java/C++, Powershell, C#, etc.     Have good knowledge of SQL       server administration and SQL server script.     Have good knowledge of operating       system principles (scheduling, memory management, queuing theory, etc)     Good troubleshooting skills in       testing complex environment with combination of multiple test tools and       complex test topology.     Strong aspiration to investigate       new tools and methods for performance testing and performance analysis       is highly appreciated.     Easy to communicate,       Self-motivated, can-do attitude, good team player, fast learner.     Have good reading/writing       capability in English, oral is a plus.

  =====================

Title	Software Engineer
Auto req ID	7111BR
Location	Beijing, CHN Tsignhua Science
About Us	Symantec Endpoint Security products are the  core of Symantec’s security strategy for the enterprise. The company’s  flagship product, Symantec Endpoint Protection, provides industry leading  protection to small and medium size businesses as well as world’s largest  enterprises. Built on cutting-edge technologies (many of which protect  millions of consumer desktops in our sister product line – Norton Internet  Security and Norton 360), the system offers anti-virus, anti-spyware,  firewall, intrusion prevention system, application control, device control,  and proactive threat scanning that can be centrally managed through a  scalable architecture.
Responsibilities	Collaborates with different       parties (PM/QA/DEV/InfoDev/etc) to understand FSD/DSD clearly.     Have the ability to break down       the task into small measurable pieces.     Implement brand-new software       modules according to FSD/DSD on Windows or Linux platform.     Read and understand the       preexisting codes carefully and add new features or enhancements.     Design unit test and integration       test to make sure your changes are good.     Troubleshooting issues in the       released product.      Can work independently,  with little or no supervision.
Qualifications	2+ years (MS) or 4+ years (BS)       of experience on Windows C/C++ development     Strong understanding on Data       structure, Algorithm, STL     Strong understanding on Windows       OS: COM, UI, Network, IPC, Multithread, etc.     Strong troubleshooting skills,       e.g. windbg/VSIDE     Good team player, and self-motivated     Good English skills, including       listening/speaking/reading/writing

  ======================

Title	Sr Tech Support Engineer
Auto req ID	6880BR
Full-time or Part-time	Full-time
Location	Beijing, CHN Tsignhua Science
About Us	Relentlessly protect the world’s  information. Make a difference at Symantec. Across the globe, we are an  ‘essential’ partner to both consumers and businesses of all sizes. We combine  our talents, our brains, and our creative energy to reinforce our place as a  world-class technical community.      In the Information  Management Group, you will have the opportunity to work directly on data  protection and archiving products using the latest disk, tape,  de-duplication, archiving, indexing and virtual technologies. This group is devoted  to changing the way organizations ensure successful backup, recovery and  archiving of information and systems. If you would like to play a part in the  success of market leading product teams such as NetBackup, PureDisk, Backup  Exec, Backup Exec System Recovery and Enterprise Vault, then this group is  for you!
Job Function	Services & Support Function
Responsibilities	• Provides NetBackup product technical  support to field engineers, technicians, product support and customers when  first-line product support has failed to identify or fix equipment or  software issues.   • Document the solutions  to known issues, through Knowledgebase documents, product training, and white  paper authoring. Advocate customer requests, troubleshoot and resolve  complex, critical and sensitive support issues, and participate in conference  call escalations to provide next level issue resolution for Platinum  customers.   • Verify and duplicate  customer issues. Prioritize open issues, define and track bugs for  Development, and offer innovative ideas to improve product quality.  Participate in new product releases and beta cycles to ensure information and  training requirements are met to support new products.   • Research a wide variety  of technical subjects including operating systems, Symantec software,  security and third party applications.   • Full use and  application of standard principles, theories, concepts, and techniques. Works  on problems of moderate scope where analysis of situations or data requires a  review of identifiable factors. Exercises judgment within defined procedures  and practices to determine appropriate action.
Qualifications	• Bachelor's Degree, or a minimum of two  years technical experience, or one year technical experience plus  certification(s) (i.e. MCSE, MCP, CNE, CCNA) that sufficiently demonstrates  ability to analyze, meet deadlines, and problem solve in a product support  environment.      • 2-4 years experience in  a leadership roll with networking and storage software. The Ideal candidate  will be fully familiar with Symantec products and architecture, able to  troubleshoot and identify complex network and software issues.      • Direct customer support  experience is essential. Exceptional verbal and written communication,  customer service, and troubleshooting skills are required for this position  as well as organizational skills, high-level troubleshooting, and the ability  to meet deadlines.      • Desired Skills include:  SAN,NAS, MCSE, Oracle, Windows based Servers, Unix/Linux based Operating  Systems, DNS, TCP/IP, routing and a working knowledge of network and  storage.      • Desired good  communication skill and English language skill.

=====================

Title	Tech Support Engineer
Auto req ID	6879BR
Full-time or Part-time	Full-time
Location	Beijing, CHN Tsignhua Science
About Us	Relentlessly protect the world’s  information. Make a difference at Symantec. Across the globe, we are an  ‘essential’ partner to both consumers and businesses of all sizes. We combine  our talents, our brains, and our creative energy to reinforce our place as a  world-class technical community.      In the Information  Management Group, you will have the opportunity to work directly on data  protection and archiving products using the latest disk, tape,  de-duplication, archiving, indexing and virtual technologies. This group is  devoted to changing the way organizations ensure successful backup, recovery  and archiving of information and systems. If you would like to play a part in  the success of market leading product teams such as NetBackup, PureDisk,  Backup Exec, Backup Exec System Recovery and Enterprise Vault, then this  group is for you!
Job Function	Services & Support Function
Responsibilities	• Provides NetBackup product technical  support to field engineers, technicians, product support and customers when  first-line product support has failed to identify or fix equipment or  software issues.   • Document the solutions  to known issues, through Knowledgebase documents, product training, and white  paper authoring. Advocate customer requests, troubleshoot and resolve  complex, critical and sensitive support issues, and participate in conference  call escalations to provide next level issue resolution for Platinum  customers.   • Verify and duplicate  customer issues. Prioritize open issues, define and track bugs for  Development, and offer innovative ideas to improve product quality.  Participate in new product releases and beta cycles to ensure information and  training requirements are met to support new products.   • Research a wide variety  of technical subjects including operating systems, Symantec software,  security and third party applications.   • Full use and  application of standard principles, theories, concepts, and techniques. Works  on problems of moderate scope where analysis of situations or data requires a  review of identifiable factors. Exercises judgment within defined procedures  and practices to determine appropriate action.
Qualifications	• Bachelor's Degree, or a minimum of two  years technical experience, or one year technical experience plus  certification(s) (i.e. MCSE, MCP, CNE, CCNA) that sufficiently demonstrates  ability to analyze, meet deadlines, and problem solve in a product support  environment.      • 2-4 years experience in  a leadership roll with networking and storage software. The Ideal candidate  will be fully familiar with Symantec products and architecture, able to  troubleshoot and identify complex network and software issues.      • Direct customer support  experience is essential. Exceptional verbal and written communication,  customer service, and troubleshooting skills are required for this position  as well as organizational skills, high-level troubleshooting, and the ability  to meet deadlines.      • Desired Skills include:  SAN,NAS, MCSE, Oracle, Windows based Servers, Unix/Linux based Operating  Systems, DNS, TCP/IP, routing and a working knowledge of network and  storage.      .Desired good  communication skill and English language skill.

eggitta

Title	Sr Software Engineer
Auto req ID	7302BR
Full-time or Part-time	Full-time
Location	Beijing, CHN Tsignhua Science
About Us	Relentlessly protect the world’s  information. Make a difference at Symantec. Across the globe, we are an  ‘essential’ partner to both consumers and businesses of all sizes. We combine  our talents, our brains, and our creative energy to reinforce our place as a  world-class technical community.      In Enterprise Security  Group, you will have the opportunity to work on global products that secure  and manage millions of endpoints for organizations of all sizes. Here, you  can find yourself being a part of Symantec’s Endpoint Protection, Protection  Suites, Mail and Web Security, IT Management, Endpoint Virtualization,  Critical System Protection, and Mobility solutions. Having a global impact  within technology’s top mega trends is what drives this group’s continual  success.
Job Function	Development Function
Responsibilities	• Collaborates with different parties  (PM/QA/DEV/InfoDev/etc) to understand FSD/DSD clearly   • Have the ability to  break down the task into small measurable pieces   • Implement brand-new  software modules according to FSD/DSD on Linux platform.   • Read and understand the  pre-existing codes carefully and add new features or enhancements.   • Design unit test and  integration test to make sure your changes are good   • Troubleshooting issues  in the released product.   • Can work independently,  with little or no supervision.
Qualifications	• 2+ years (MS) or 4+ years (BS) of  experience on Windows C/C++ development   • Good understanding on  Data Structure, Algorithm, STL   • Good understanding on  Linux OS: Shell Script, Linux System, Linux Kernel.   • Good troubleshooting  skills, e.g. gdb   • Good team player, and  self-motivated   • Good English skills,  including listening/speaking/reading/writing   • (nice to have) Linux  kernel module development experience, and deep TCP/IP knowledge

======================

Title	Sr Android Software Engineer
Auto req ID	6999BR
Location	Beijing, CHN Tsignhua Science
About Us	Enterprise Security Group (ESG) is at the  core of Symantec’s security strategy for the Enterprise. Secure Enterprise is Managed Enterprise! This team  makes it happen by developing management products, components, and services  for rapid delivery of integrated solutions in order to offer better  protection, reduce the cost of security management, and react to customers’  changing needs.
Responsibilities	• As a Sr technical member, you should be  able to play the technical leadership role in software development life  cycle.   • You should be able to  work closely with cross-geo / cross-function team on product delivery.   • You will be engaged in  the cutting-edge security technology integration based on product  roadmap.   • Work with minimal  supervision on analyze, debug and troubleshoot product issues.   • Work independently on  committed task   • Be responsible for  tuning the performance.   • Be responsible for UT  test and integration test.   • Coordinate with  teammate to do code review   • Work with QA team to  review the test strategy and test plan.   • Work with QA team to  solved defects and customer cases.
Qualifications	• At least 5 years (MS) and 8 years (BS)  overall experience in commercial software industry.   • Strong Android and Java  knowledge is a must   • Experience on security  industry is a must   • Experience on Enterprise level  Software Development is a must.   • Solid experience in  software design, development, troubleshooting and code review is a  must.   • Solid knowledge C++ and  Linux kernel is a plus.   • Good communication and  English skills.   • Good team player is a  must.   • Experience on  Agile/scrum is a plus.

=============

Title	iOS Software Engineer
Auto req ID	6997BR / 6998BR
Location	Beijing, CHN Tsignhua Science
About Us	In the Enterprise Product Group you will  have the opportunity to drive the fundamentals of Symantec’s enterprise  technology. Here you will work with the best and brightest focused on  influencing change within the world’s leading security software company. You  can contribute to technology strategy and vision, business development, engineering  processes and quality, and strategic operations that will affect all of  Symantec’s enterprise products.
Responsibilities	You must be able to deliver high quality  codes on commitment with minor supervision.   You must be able to  implement the design under the guidance of tech lead.   You should be responsible  to add / execute UT and automation testing on codes change for quality  purpose.   You should be able to  write up the functional design doc.   You should be good at  troubleshooting under pressure.
Qualifications	The candidate will be with   • BS or MS degree of  Computer Science or related majors.   • At least 2 years (MS)  and 5 years (BS) overall experience in commercial software industry.   • At least 1 years iOS  hands-on experiences   • Solid coding skills in  Objective-C, Cocoa, iOS SDK, and Interface  Builder   • Solid coding skills  C/C++ programming   • Be able to communicate  with both English & Mandarin fluently.   • Must be a good team  member.   • Enterprise software industry experience is  a plus.   • Mobile industry  experience is a plus.   • Experience with Git,  MySQL, XML, JSON and Web Services is a plus

==============

Title	Sr SQA Engineer
Auto req ID	6943BR
Location	Beijing, CHN Tsignhua Science
About Us	Relentlessly protect the world’s information.  Make a difference at Symantec. Across the globe, we are an ‘essential’  partner to both consumers and businesses of all sizes. We combine our  talents, our brains, and our creative energy to reinforce our place as a  world-class technical community.      In Endpoint &  Mobility Group, you will have the opportunity to work on global products that  secure and manage millions of endpoints for organizations of all sizes. Here,  you can find yourself being a part of Symantec’s Endpoint Protection,  Protection Suites, Mail and Web Security, IT Management, Endpoint  Virtualization, Critical System Protection, and Mobility solutions. Having a  global impact within technology’s top mega trends is what drives this group’s  continual success.
Responsibilities	Design, develop, and execute       automated tests for Symantec's App Center       product     Work closely with Development       team to review product feature specifications     Automate both new features and       regression tests     Execute and debug automated test       plans     Integrate third party mobile       device test suites into the test framework     Log product defects     Automation will include end to       end tests from server to client on iOS/Android/Blackberry devices
Qualifications	2+ years experience developing       automated test cases for web services and mobile devices.     Python scripting experience.     Experience with web services       testing, specifically REST API.     Experience using third party       automation tools for UI testing such as Selenium.     Experience using third party       automation tools for UI testing of mobile device applications such as       Monkeyrunner, Robotium, Eggplant, HP Mobile Labs.     Experience using source code       control system such as Perforce, SVN, Github, etc. for automated tests.     iOS Xcode development experience       a plus.     Ability to understand customer       use cases and prioritize test cases accordingly.     Knowledge of Linux, specifically       CentOS and RedHat.     Experience with mobile devices,       specifically Android and iOS (includes app installation/removal,       settings, debugging network issues, and understanding of device logs     Basic knowledge of IP Routing       and HTTP/S protocol.     JSON or XML experience     Knowledge of AWS infrastructure       and how to automate launching instances a plus.

eggitta

Title	SQA Engineer
Auto req ID	6941BR / 6942BR
Location	Beijing, CHN Tsignhua Science
About Us	Relentlessly protect the world’s  information. Make a difference at Symantec. Across the globe, we are an  ‘essential’ partner to both consumers and businesses of all sizes. We combine  our talents, our brains, and our creative energy to reinforce our place as a  world-class technical community.      In Endpoint &  Mobility Group, you will have the opportunity to work on global products that  secure and manage millions of endpoints for organizations of all sizes. Here,  you can find yourself being a part of Symantec’s Endpoint Protection,  Protection Suites, Mail and Web Security, IT Management, Endpoint  Virtualization, Critical System Protection, and Mobility solutions. Having a  global impact within technology’s top mega trends is what drives this group’s  continual success.
Responsibilities	Create and execute test cases       for Symantec's App        Center product     Work closely with Development       team to review product feature specifications     Review Product Requirements and       Engineering Functional specs to create feature test strategies     Execute manual web UI and mobile       device (iOS/Android/Blackberry) test cases     Execute automated tests       utilizing test framework and third party tools     Test server and client       installations     Log product defects     Debug server and client side       issues
Qualifications	2+ years experience developing       test cases for web services and mobile devices.     Python scripting experience a       plus.     Experience with web services       testing, specifically REST API.     Experience using third party       automation tools for UI testing such as Selenium.     Experience using third party       automation tools for UI testing of mobile device applications such as       Monkeyrunner, Robotium, Eggplant, HP Mobile Labs.     Experience using source code       control system such as Perforce, SVN, Github, etc. for automated tests.     iOS and/or Android development       experience a plus.     Ability to understand customer       use cases and prioritize test cases accordingly.     Knowledge of Linux, specifically       CentOS and RedHat (including RPM installations).     Experience with mobile devices,       specifically Android and iOS (includes app installation/removal,       settings, debugging network issues, rooting/jailbreaking, and       understanding of device logs     Basic knowledge of IP Routing       and HTTP/S protocol.     Experience utilizing VSPHERE     Knowledge of AWS infrastructure       and how to automate launching instances a plus.

===============

Title	Sr Tech Support Engineer
Auto req ID	6741BR
Location	Beijing, CHN Tsignhua Science
Responsibilities	The Senior Support Engineer has an  understanding of all Symantec products in their competencies and in-depth  knowledge of several products and/or platforms. The individual is highly  experienced in multiple platforms and completes assigned duties with minimal  direction from Technical Services Leadership. Routinely acts independently  while researching and developing solutions to customer issues. Sought by  others to provide specialty knowledge in problem solving. Routinely monitors  and develops electronic content to enable customer self-sufficiency.      The Sr. Tech Support  Engineer has three primary responsibilities   - Ensure that Symantec  customers receive professional and helpful responses to their service  requests.   - Continually participate  in building the capability and capacity of the technical support  organization.   - Make contribution to  the development and improvement of Symantec products.      Organizational  Position   This is primarily an  advanced frontline phone support position with additional research done to  investigate customer issues. It could also be an entry level backline  position
Qualifications	- Bachelor’s degree in Computer Science or  a related field.   - 4-6 years experience in  network or security industry   - Proficient at multiple  platforms and applications   - Possess various  industry recognized certifications - MCSE, CCNA, CCNP, CISSP, CISA, RHCE,  RHCT and etc…   - Written and verbal  communication skills on Mandarin/English   - Work independently -  proficient at customer handling, negotiation, priority setting and time  management   - Well rounded understanding  of Symantec products and in-depth knowledge of a subset of products is  preferred

==============

Title	Sr. Customer HUB Agent
Auto req ID	6850BR
Location	Beijing, CHN Tsignhua Science
About Us	Relentlessly protect the world’s  information. Make a difference at Symantec. Across the globe, we are an  ‘essential’ partner to both consumers and businesses of all sizes. We combine  our talents, our brains, and our creative energy to reinforce our place as a  world-class technical community.      Since its inception in  1982, Symantec has grown into a Fortune 500 company through a combination of  internal development, strategic acquisition, and partnering with industry  leaders. At every step in the company’s growth we have expanded both our  technological expertise and our understanding of customer needs. Our ability  to successfully integrate internally developed with technologies we acquire  has kept Symantec at the front of its industry and enabled us to provide  best-of-breed solutions for millions of corporate and individual customers in  more than 50 countries. It is what has earned the company almost every major  technology award and top-tier rankings from industry analysts.
Responsibilities	The Global Customer Hub (GCH) acts as the  first point of contact for Symantec Enterprise Customers seeking technical  support. Answering incoming phone calls from GCR and some of the other  regions, each HUB Agent is responsible for routing them correctly based on  the customer request and provides low level support by answering basic  technical and general questions for the customer. The HUB Agent is in place  to provide first level quality customer service, resulting in 100% customer  satisfaction the 'very first time around'. Responsibilities mainly include  answering incoming calls and emails from Enterprise (business-to-business)  customers, quickly establishing customer requirements and thereby advising  the customer on the best solution to their issue. Each HUB Agent takes  responsibility towards specific language queues and adheres to defined  service level agreements. Where appropriate, customers are routed to the  relevant departments. A strong focus lies on filtering incoming calls to  Enterprise Technical Support, depending on the customer's technical support  entitlement. This also includes selling support when appropriate. A wide  range of procedural questions for internal and external customers are  answered directly by the team, proactively following up on customer cases in  order to ascertain customer satisfaction and exceeding customers'  expectations. Doing so, the team adheres to process documentation to ensure  consistency and quality. All representatives proactively share knowledge and  disseminate information to team members on a local and global basis. They  constantly use customer feedback to assist in improving Symantec products and  procedures, as well as the team's services and work processes.
Qualifications	Tri-lingual speakers with the ability to  speak and write the following languages – Mandarin, Cantonese and English.  Excellent communication skills, in particular excellent telephone manner and  excellent business writing skills. Proficient in the use of MS Office,  Internet and web based functions.

==============

Title	Sr Software Engineer
Auto req ID	6776BR
Location	Beijing, CHN Tsignhua Science
About Us	Relentlessly protect the world’s  information. Make a difference at Symantec. Across the globe, we are an  ‘essential’ partner to both consumers and businesses of all sizes. We combine  our talents, our brains, and our creative energy to reinforce our place as a  world-class technical community.      In Endpoint &  Mobility Group, you will have the opportunity to work on global products that  secure and manage millions of endpoints for organizations of all sizes. Here,  you can find yourself being a part of Symantec’s Endpoint Protection,  Protection Suites, Mail and Web Security, IT Management, Endpoint  Virtualization, Critical System Protection, and Mobility solutions. Having a  global impact within technology’s top mega trends is what drives this group’s  continual success.
Responsibilities	Collaborates with different       parties (PM/QA/DEV/InfoDev/etc) to write FSD/DSD clearly     Understands the FSD/DSD clearly       and have the ability to break down the task into small measurable pieces     Implement brand-new software       modules according to FSD/DSD on Windows platform     Read and understand the       preexisting codes carefully and add new features or enhancements     Design unit test and integration       test to make sure your changes are good     Troubleshooting issues in the       released product       Can work independently,  with little or no supervision. Have the ability to train junior software  engineers as a tutor
Qualifications	5+ years (MS) or 7+ years (BS)       of experience on Windows C/C++ development     Strong understanding on Data       structure, Algorithm, STL     Strong understanding on Windows       OS: COM, UI, Network, IPC, Multithread, etc.     Strong troubleshooting skills,       e.g. windbg/VSIDE     Good team player, and       self-motivated     Good English skills, including       listening/speaking/reading/writing     (nice to have) Windows kernel       driver development experience, and deep TCP/IP knowledge     (nice to have) Windows installer       experience (MSI, InstallShield, WiX)

hk_sean

好职位，帮顶一个

eggitta

回复 4# hk_sean

谢谢支持!