hp自动关机--Voltage degraded to non-recoverable level

vincent850214

hp 安腾 rx2660 运行过程自动关机了，查了下MP卡日志，如下。 请大侠们帮忙看看什么原因？ 出现问题自动关机后，手动重启下，目前运行正常。

从日志看貌似CPU有问题，是否需要更换CPU？ 虽然重启后正常运行，还是否有风险。。请各位大侠指点，多谢~~

（日志如下，凌晨4点多出问题，8点半左右重启）


MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >


Log Entry 116: 13 Dec 2012 04:45:01
Alert Level 2: Informational
Keyword: POWER_UNIT_DISABLED
Power unit disabled
Logged by: Baseboard Management Controller;
Sensor: Power Unit - Power Control
Data1: Device Disabled
0x2050C95D4D020970 FFFF000943090300


Log Entry 115: 13 Dec 2012 04:45:00
Alert Level 2: Informational
Keyword: CHASSIS_CONTROL_REQUEST
Chassis Control request to BMC via IPMI or sensor
Logged by: Baseboard Management Controller;
Sensor: System Event - Proc 0 Power
Data2: OEM Code2: 0xD0
0x2050C95D4C020960 D000A370D0120300


MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 114: 13 Dec 2012 04:45:00
Alert Level 7: Fatal
Keyword: SHUTDOWN_OR_RESET_ON_SENSOR
System shut down or reset caused by sensor reading
Logged by: Baseboard Management Controller;
Sensor: System Event - Proc 0 Power
Data2: OEM Code2: 0xD0
0x2050C95D4C020950 D000A870D0120300


Log Entry 113: 13 Dec 2012 04:44:59
Alert Level 5: Critical
Keyword: VOLTAGE_DEGRADES_TO_NON_RECOVERABLE
Voltage degraded to non-recoverable level - Check all boards with this voltage.
Logged by: Baseboard Management Controller;
Sensor: Voltage - Proc 0 Power
Data1: transition to Non-recoverable from less severe
0x2050C95D4B020940 FFFF0307D0020300



MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >t
MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 124: 13 Dec 2012 08:31:53
Alert Level 2: Informational
Keyword: BOOT_FINISHED
OS Boot complete.
Logged by: OS Software Agent;
Sensor: OS Boot
Data1: boot completed-boot device not specified
0x2150C99279020A10 FF0F066F001F0300


Log Entry 123: 13 Dec 2012 08:30:38
Alert Level 2: Informational
Keyword: BOOT_SWITCH_INSECURE_MODE
System has been switched to insecure mode
Logged by: System Firmware  0
Data: Data field unused
0x40801CBB00E009F0 0000000000000000


MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 122: 13 Dec 2012 08:30:21
Alert Level 2: Informational
Keyword: BOOT_START
CPU starting boot
Logged by: System Firmware  0
Data: Major change in system state
0x5480006300E009D0 0000000000000000


Log Entry 121: 13 Dec 2012 08:30:21
Alert Level 2: Informational
Keyword: CPU_START_BOOT
CPU starting boot
Logged by: Redundant w/ an E0 code;
Sensor: System Boot Initiated
Data1: transition to Running
0xC150C9921D0209C0 FFFF000A001D0300


MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 120: 13 Dec 2012 08:30:10
Alert Level 2: Informational
Keyword: POWER_UNIT_ENABLED
Power unit enabled
Logged by: Baseboard Management Controller;
Sensor: Power Unit - Power Control
Data1: Device Enabled
0x2050C992120209B0 FFFF010943090300


Log Entry 119: 13 Dec 2012 08:30:10
Alert Level 2: Informational
Keyword: ACPI_ON
ACPI state S0 (on)
Logged by: Baseboard Management Controller;
Sensor: System ACPI Power State - ACPI Power State
Data1: S0/G0 working
0x2050C992120209A0 FFFF006FFA220300


MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 118: 13 Dec 2012 08:30:09
Alert Level 2: Informational
Keyword: SOFT_RESET
Soft Reset
Logged by: Baseboard Management Controller;
Sensor: System Event
0x2050C99211020990 FFFF027000120300


Log Entry 117: 13 Dec 2012 08:30:01
Alert Level 2: Informational
Keyword: CHASSIS_CONTROL_REQUEST
Chassis Control request to BMC via IPMI or sensor
Logged by: Baseboard Management Controller;
Sensor: System Event
Data2: OEM Code2: 0x01
0x2050C99209020980 0181A37000120300

113   BMC     *5  0x2050C95D4B020940 FFFF0307D0020300 VOLTAGE_DEGRADES_TO_NON_RECOVERABLE
                                                      13 Dec 2012 04:44:59
114   BMC     *7  0x2050C95D4C020950 D000A870D0120300 SHUTDOWN_OR_RESET_ON_SENSOR
                                                      13 Dec 2012 04:45:00
115   BMC      2  0x2050C95D4C020960 D000A370D0120300 CHASSIS_CONTROL_REQUEST
                                                      13 Dec 2012 04:45:00
116   BMC      2  0x2050C95D4D020970 FFFF000943090300 POWER_UNIT_DISABLED
                                                      13 Dec 2012 04:45:01

lbseraph

问题点在CPU0的电源供电上，如果在保就更换备件（忘了这一款的CPU电源供电部分是在CPU的FRU上还是在系统底板上的，跟HP的确认一下吧）。不在保的话就再观察一下，如果出现同样问题，报错的地方也一样，那还是需要更换备件。

Log Entry 113: 13 Dec 2012 04:44:59
Alert Level 5: Critical
Keyword: VOLTAGE_DEGRADES_TO_NON_RECOVERABLE
Voltage degraded to non-recoverable level - Check all boards with this voltage.
Logged by: Baseboard Management Controller;
Sensor: Voltage - Proc 0 Power     ==> 故障点
Data1: transition to Non-recoverable from less severe
0x2050C95D4B020940 FFFF0307D0020300

vincent850214

现在已经过保了，因为这个容灾平台上的机器，不是生产平台的机器，所以目前系统能够运行，就暂时不想浪费备件(备件有限)。

但是如果不换的话，又怕这个CPU电源有问题，或者说CPU的供电不稳定之类的，会不会连带损坏其他部件。有点担心造成其他连带损坏，所以有点纠结换还是不换~

：-（

回复 2# lbseraph


   

lbseraph

供电不足的话还好，基本不会导致其他备件故障；如果过压的话就有可能会烧其他东西，如果你那有电气工程师问一下就知道了。

tangye

lbseraph 发表于 2012-12-14 14:27
问题点在CPU0的电源供电上，如果在保就更换备件（忘了这一款的CPU电源供电部分是在CPU的FRU上还是在系统底板 ...

CPU供电部分应该都和CPU在一起的吧，主板上接出来的电缆看着很简单

vincent850214

这边没有相关的专业人士，都是搞业务的兼职硬件部分。

那就先观察一段时间看看再说，如果再次出现问题就换CPU. 另外问了下，这款小型机的CPU供电部分在CPU上，没在主版本上。

多谢斑竹这几天耐心解答 ~~~

回复 4# lbseraph


   

lbseraph

vincent850214 发表于 2012-12-17 22:41
这边没有相关的专业人士，都是搞业务的兼职硬件部分。
...

中小企业貌似都这样，让SA也做硬件部分，大点的会把应用、系统、硬件部分都分开的。谢谢回复~