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[Veritas NBU] NBU7.7两个MASTER SERVER建立TRUSTED MASTER SERVER问题 [复制链接]

论坛徽章:
0
发表于 2019-01-25 12:13 |显示全部楼层
两台新建立的MASTER SERVER,分别在不同地点(网络路由可通,无NAT),现拟准备建立 AIR(AUTO IMAGE REPLICATE)功能,实现备份数据的容灾备份;
按步骤建立到增加信任主管理服务器时,出现问题,报“remote master server could not establish AT trust from ”;
在这之前报的是两台服务器MASTER SERVER TRUST RELATIONSHIP的问题,我查了是两台服务器时间异步问题,已经处理了。然后就这样了。

后面再次尝试,出现THE REMOTE MASTER SERVER IS NOT REACHABLE(5613)

日志如下:
ErrorHandler--->(getDeviceMonitorInfoList) Status Code: 0 -> .
ICACHE.PBXIOPCredsHandler-> ServiceContext registered.
(ObjSvc)Symantec.NetBackup.SL.DeviceMgmt.DeviceManager.aqueryFacet
    Request ID: 150
    Server: nbu-server-shg
    Time Taken: 0ms
    Successful:
    Reply Status: Successful

ErrorHandler--->(aqueryFacet) Status Code: 0 -> .
vrts.nbu.admin.icache.NBGUIORBConfigurator:NBU-SERVER-SHG:1556:nbsl
[25-01-2019 11:50:13:349] jacorb.orb.giop:INFO: ClientConnectionManager: found C
lientGIOPConnection to NBU-SERVER-SHG:1556:nbsl (3c176ce9)
ICACHE.PBXIOPCredsHandler-> ServiceContext registered.
(ObjSvc)Symantec.NetBackup.SL.DeviceMgmt.DriveQueryFacet.getRBPendingRequests
    Request ID: 152
    Server: nbu-server-shg
    Time Taken: 0ms
    Successful:
    Reply Status: Successful

ErrorHandler--->(getRBPendingRequests) Status Code: 0 -> .
(SR-1)execCommand:
        Protocol Code: 1
        Status: 237
        Time Taken: 348629ms
        Error Msg: Trusted master operation failed
        Server Locale: zh_CN
        TO[0]: "/usr/openv/netbackup/bin/admincmd/nbseccmd" -setuptrustedmaster
-add -masterserver nbu-server-shg -remotemasterserver NBU-SERVER -username root
-e -domainname unixpwd
        FROM[0]: Trusted master operation failed
        FROM[1]: The remote master server is not reachable(5613)
        Aux data: null

请求支持,如何处理这个不同备份域之间MASTER SERVER建立TRUSTED MASTER SERVER的问题,有什么前提需要特别注意的吗?

论坛徽章:
0
发表于 2019-01-25 12:25 |显示全部楼层
汇报一下,问题解决了。原来是防火墙必须双向开通,可能通信过程中占用动态端口,日志如下:

ErrorHandler--->(getDeviceMonitorInfoList) Status Code: 0 -> .
ICACHE.PBXIOPCredsHandler-> ServiceContext registered.
(ObjSvc)Symantec.NetBackup.SL.DeviceMgmt.DeviceManager.aqueryFacet
    Request ID: 150
    Server: nbu-server-shg
    Time Taken: 0ms
    Successful:
    Reply Status: Successful

ErrorHandler--->(aqueryFacet) Status Code: 0 -> .
vrts.nbu.admin.icache.NBGUIORBConfigurator:NBU-SERVER-SHG:1556:nbsl
[25-01-2019 11:50:13:349] jacorb.orb.giop:INFO: ClientConnectionManager: found C
lientGIOPConnection to NBU-SERVER-SHG:1556:nbsl (3c176ce9)
ICACHE.PBXIOPCredsHandler-> ServiceContext registered.
(ObjSvc)Symantec.NetBackup.SL.DeviceMgmt.DriveQueryFacet.getRBPendingRequests
    Request ID: 152
    Server: nbu-server-shg
    Time Taken: 0ms
    Successful:
    Reply Status: Successful

ErrorHandler--->(getRBPendingRequests) Status Code: 0 -> .
(SR-1)execCommand:
        Protocol Code: 1
        Status: 237
        Time Taken: 348629ms
        Error Msg: Trusted master operation failed
        Server Locale: zh_CN
        TO[0]: "/usr/openv/netbackup/bin/admincmd/nbseccmd" -setuptrustedmaster
-add -masterserver nbu-server-shg -remotemasterserver NBU-SERVER -username root
-e -domainname unixpwd
        FROM[0]: Trusted master operation failed
        FROM[1]: The remote master server is not reachable(5613)
        Aux data: null

再次尝试,仍然不成功,但提示变化了,怀疑是通信端口是动态端口的,可能与防火墙通信有关。

ErrorHandler--->(getRBPendingRequests) Status Code: 0 -> .
[262144] HostPropertiesDelegate->addRemoveTrustedMasterServer: thread created
"/usr/openv/netbackup/bin/admincmd/nbseccmd" -setuptrustedmaster -add -masterser
ver nbu-server-shg -remotemasterserver NBU-SERVER -username root -e -domainname
unixpwd
(SR-1)execCommand:
        Protocol Code: 1
        Status: 228
        Time Taken: 57876ms
        Error Msg: Trusted master operation failed
        Server Locale: zh_CN
        TO[0]: "/usr/openv/netbackup/bin/admincmd/nbseccmd" -setuptrustedmaster
-add -masterserver nbu-server-shg -remotemasterserver NBU-SERVER -username root
-e -domainname unixpwd
        FROM[0]: Trusted master operation failed
        FROM[1]: Remote master server could not establish AT trust from this mas
ter server(5604)
        Aux data: null

开启经过路由的防火墙后,成功了。原来仅单向防火墙通不行,得双向开通。

[262144] HostPropertiesDelegate->addRemoveTrustedMasterServer: thread finished
[262144] HostPropertiesDelegate->addRemoveTrustedMasterServer: thread created
"/usr/openv/netbackup/bin/admincmd/nbseccmd" -setuptrustedmaster -add -masterser
ver nbu-server-shg -remotemasterserver NBU-SERVER -username root -e -domainname
unixpwd
(SR-1)execCommand:
        Protocol Code: 1
        Status: 0
        Time Taken: 28860ms
        Error Msg:
        Server Locale: zh_CN
        TO[0]: "/usr/openv/netbackup/bin/admincmd/nbseccmd" -setuptrustedmaster
-add -masterserver nbu-server-shg -remotemasterserver NBU-SERVER -username root
-e -domainname unixpwd
        FROM[0]: Trusted master operation successful
        Aux data: null
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