Technical Designer(Dalian)

alexgzhh

有兴趣的朋友,请发简历zpgtnt@gmail.com


Role, Responsibilities & Person Specification

Role:Technical Designer
Reports to:Team Leader, Technical Design, North East Asia
Location:        Dalian, China
Key Purpose of the Role:
To provide technical support to assist in winning new customers and maintaining and growing existing revenue.

Principal Responsibilities:
•Be the Technical Design Authority for bids
•Support the proposition team and sales account managers to achieve annual billed revenue and SOV targets as per the sales compensation plan
•rovide Pre Sales consultancy/technical support in Managed Network Services and other areas of specialism
•For specific opportunities, develop a technical solution which delivers customer requirements that can be implemented by the implementation team
•Capture customer’s technical requirements by attending customer and prospect meetings
•rovide technical hand-over to project management and customer service
•Be involved in funded project delivery in a consultancy capacity
•Maintain effective working relationships with all business units of BT Global Services in order to provide sound commercial and technical solutions to the customer
•Input technical information regarding the customer into BOSS and Protrak

Resources for which post holder is likely to be accountable:
•eople:       
•Budget:       



Principal Working Relationships:        (internal/external customers and suppliers)
Customers & Suppliers       
•External relationships- BT Clients, Partners, Suppliers, Distributors, industry associations, consultancies
•Internal relationships – Sales Channel, Proposition Manager, Proposition Specialist, Regional Technical Design Manager, other Technical Designers, Service Designers, Bid Manager, Contract Manager, Direct and Indirect Sales teams, Marketing, Commercial, Legal & Regulatory, Customer Service, IT, Finance, etc in Asia Pacific as well as BT Group worldwide.


Person Specification:
Essential Skills & Experience (key competencies)
Customer Focus
•Support the proposition and sales team to develop appropriate solutions for customers and close business.
Commercial and Business Awareness
•Understanding of Business processes
•Has strong Business acumen
•Understanding of commercial and contractual issues
Performance and Results
•Takes all appropriate action to achieve targets, outcome and results focused
Motivation
•strongly motivated to succeed, able to work independently and across the matrix.
Teamwork
•Able to work with all parts of BT and external partners to deliver a solution to clients
Effective Communication and Impact
•Excellent listening skills
•Able to interact at all levels internally and if necessary externally
•resents with personal confidence
•Able to support the proposition and sales teams in presentations to customers
•Excellent written communication skills- reports, client documents.
Continuous Improvement and Managing Change
•Able to innovate and be flexible and creative in helping to develop a business opportunity or solution
       

Professional / Technical Competencies
•Broad understanding of the solutions business with 3-5 years’ experience in the ICT industry in an IT&T solutions role
•Cisco CCNP or at least CCNA with security knowledge
•Specific experience in the proposition being managed or a related area is essential
•roven experience in designing and implementing complex ICT solutions for customers
•Knowledge of competitors, ICT environment, strategic partners for solutions, industry and business trends in order to be able to build solutions is an advantage
•Demonstrated expertise in complex data network design, implementation and support
•Ability to interact with all levels of staff in Client, Supplier/Distributor and BT internal environment across geography and culture
•Willingness to travel and work extended hours as necessary
•Consistently demonstrates the BT Values

Other Requirements
•Employment package terms- Local? Assignment terms?        •Local terms
•Travel Required Y/N? State percentage of time        •On need basis
•Other comments relevant to the role         •