cx4-120 连SP访问提示emc cx300提示unable to access security information

hojiin

如题： 连接一台emc cx4-120 sp 128.221.1.250和251都是提示unable to access security information
          换了几个浏览器都是这样。
         什么都不动，直接连接另一台cx4-120是可以正常访问的，就是这一台不行。。。请问如何解决呀？现在机器有故障，但是连不上去看。

dengbao2001

截图看看？

hojiin

回复 2# dengbao2001


   

dengbao2001

Resolution:

One of the following may resolve the issue:
Try clearing the browser cache and/or Java cache first to see if that fixes the problem. Uninstalling Java and re-installing the very same version (1.4.1_01 or later) has also enabled it to work again.

Restarting the Management Server may resolve the issue.

See also Navisphere Manager Release 19 Release Notes, which states: "Navisphere 6.X does not support management through a proxy. If you receive the error 'Unable to access security information'  after logging in, make sure that your browser is not set up to go through a proxy. If you are not using a proxy, close all of your browsers and clear the cache in the Java console."

For more information, Refer EMC Knowledgebase article emc73519