【上海市】【上海博禹人力资源管理公司】【数据库管理员】

Talosasia

公司简介：

ChinaNetCloud:

We are a global leading provider of Internet Managed Services. Founded by Silicon Valley
technology entrepreneurs, we are also China’s oldest Cloud Computing Company, with
headquarters in Shanghai. Our services include server management (system architecture design,
setup, and 24x7 management of the world’s biggest web-sites), cloud computing, system consulting,
application support and much more. We are also an exciting place to work, where you can develop
your knowledge and skills learning from an international team of top-notch experts, in the field of
Server Management and Cloud Computing.

Our Vision:

Running the world\'s Internet servers.

Our Mission:

Manage every aspect of global customers\' servers including performance, reliability, monitoring,
backups, cost, and more, all at world-class level with great service, discipline, efficiency, and
technical excellence.
Our Values:
Exceptional customer service, effective communication, teamwork, proactive attitudes, discipline,
outstanding quality, efficiency and productivity.

Role's Mission:

ChinaNetCloud, China’s largest Linux server operations company is seeking a Linux Engineer. You
will be working with an international expert-team of engineers and project managers, which will not
only help you improve your technical skills, but also your English/Mandarin, thinking outside of the
box and developing a global business mindset.

ChinaNetCloud is building the best and most complex Sysadmin environment in the world, and is
growing rapidly. It\'s a busy and exciting place to work at the forefront of the Chinese
Internet/Gaming and global Linux system operations. We pride ourselves in being world-class in
every way and we have the best configurations and system management available anywhere around
the globe. Most of our customers have millions of page visitors per day and own large, distributed
and highly available systems.

You will be managing thousands of servers, for hundreds of customers, across various industries, in
multiple countries, using any system and any architecture. The engineers we hire become leading
experts in every form of technology. No other company can offer the same opportunity.
Come join our engineering team and build the future of Internet Server operations.
NC_NOC Engineer_00049_20141008.02.odt1 1



职位名称：NOC Engineer

职位介绍：
Position Responsibilities:

In this role you will:

Join ChinaNetCloud Network Operations Center(AR) team for an exciting opportunity to play a key role in
maintaining customer server architecture and Applicatio. The NOC Tech position plays an important roll in
providing customers with excellent service. This positions reports to the NOC Team Leader.
As a Monitoring Engineer, you are responsible for keep all our customer systems up and running with highest
performance, on 24x7 rotate basis.

•Monitor servers and network against downtime, low performance and security threats
•Respond to system alerts pro-actively
•Answer customer technical questions, via email, IM or Phone
•Escalate incidences if necessary
•Maintain procedure and knowledge repository (Wiki) & and report mistakes or errors to Team Lead /
Management
•perform server / network troubleshooting to isolate and diagnose server / network problems
•Assist Middle / Senior engineers on emergencies and system maintenances
•Assist with the development and updating of security measures on computer servers and network
•perform maintenance procedures as required

Position Qualifications:

•Must be able to work on 24x7 shift
•Bachelor’s degree is not required but preferred
•At least 1 year of relevant work experience is required
•Strong Linux Background
•Ability to prioritize and execute tasks in a high-pressure environment
•Experience with the network and web protocols: TCP/IP, DNS, HTTP, SSH is preferred
•Understanding of the following concepts:
•Load Balancer
•Web Server
•Database Servers
•A self-starter
•Attention to detail
•Team Player
•Ability to manage a work flow
•Ability to communicate clearly (English/Chinese)

Desirable Qualifications/Experience

• Interested in technology
• Problem solving skills
• Experience with ticketing systems
• Provide excellent customer service
• Communicate effectively, both in writing and in speaking, with customers, co-workers, and
various business contacts in a courteous and professional manner
• Ability to prioritize in complex, fast paced environment.
• Time management and organizational skills.
• Work completely and accurately under time constraints and deadlines.
• Strong sense of professionalism, duty, and ethics.
• Work independently.
• Think analytically and be a problem solver.

如果您对这个岗位感兴趣,并且想得到一份有回报的经验,请将您的中英文简历发送joanna.you@talosasia.com